New Emergency Department opens at CUH

The capital’s newest emergency department opened its doors on 2 December 2018 at Croydon University Hospital.

The building, which cost more than £21million to construct, offers modern, high-quality facilities and has been designed by our doctors and nurses to create the best environment in which to care for patients.

The department is 30 percent bigger than our previous Emergency Department and offers many benefits including a dementia-friendly design and rooms with doors, rather than curtained cubicles, to increase privacy for patients.

There are two separate paediatric waiting areas - one for children under 12 and the other for adolescents - plus an outdoor space and nine paediatric patient rooms where they can receive care.

There are also two mental health liaison rooms offering private and appropriate spaces where nurses can assess people who need specialist care, plus a dedicated Child and Adolescent Mental Health liaison room.

In addition the Emergency Department building includes a new Urgent Treatment Centre with six consultation rooms and a treatment room where people with more minor ailments can be looked after by qualified staff.

The new Emergency Department is a welcome addition to existing excellent urgent and emergency care services in the borough which also include three GP hubs where people can get same day appointments if they need to see a doctor but do not require emergency care.

The department is opening at a time which is always very busy for acute hospitals as winter pressures lead to increased demand for urgent and emergency care. So we are reminding people that while we are always here for people who need A&E or urgent care, for minor ailments, people can often be seen more quickly and can get all the care they need by going to a pharmacist, their local GP or one of the GP hubs across Croydon.

To find out more, click here.

Images of inside our new Emergency Department