Universal toilets at Croydon University Hospital

At Croydon Health Services NHS Trust, we believe that privacy and with dignity are integral to the care that we deliver.

That’s why we are converting over 200 single-cubicle, self-contained toilets - previously designated male or female - into universal toilets.

These spaces are open to all patients, visitors, and staff and help us promote a culture of inclusion and privacy.

This initiative reflects our commitment to living our Trust values:

  • Professional – delivering services that meet diverse needs.
  • Compassionate – caring for everyone with empathy and understanding.
  • Respectful – treating all individuals with dignity.
  • Safe – providing secure, private spaces for all. 

By creating universal toilets, we are taking practical steps to reinforce an environment where everyone feels welcome, supported and included.

A map of all universal toilets across our sites will be available here soon.

Learn more

This initiative reflects our commitment to living our Trust values:

  • Professional – delivering services that meet diverse needs.
  • Compassionate – caring for everyone with empathy and understanding.
  • Respectful – treating all individuals with dignity.
  • Safe – providing secure, private spaces for all. 

By creating universal toilets, we are taking practical steps to remove barriers and reinforce an environment where everyone feels welcome and supported.

Frequently Asked Questions

Why are we introducing universal toilets?

We want our patients, visitors and staff to feel they have access to facilities they can use that are inclusive to all.

What about accessibility?

Accessible toilets remain available across our sites. Universal toilets do not replace accessible facilities — they complement them to ensure everyone’s needs are met.

Will there still be male and female toilets?

Yes. Multi-cubicle male and female toilets will remain in place. Universal toilets are an additional option for those who prefer or need them.

Will sanitary bins be provided?

Yes, there will be sanitary bins provided in each universal toilet as they are for everyone.