For urgent and emergency care contact 111 first to get help quickly and safely
Talk before you walk to avoid busy A&E waiting rooms
Just contact 111
Across Croydon, we are asking patients with an urgent, but not life-threatening, health problem to contact 111 first if they think they need to go to A&E.
NHS 111 is now able to book same day appointments in the Emergency Department (Accident & Emergency, A&E) at Croydon University Hospital. If your care is urgent but not life-thredatening you could be booked an appointment at a set time in A&E, meaning shorter waiting times and safe social distancing in hopsital to protect you and others from coronavirus (COVID-19).
Our trained health advisors, including hospital doctors, nurses, GPs, paramedics and pharmacists are available 24/7 and can also make direct appointments with a range of services we have in the borough. This includes your local Urgent Treatment Centre, mental health services, dental care and pharmacists for urgent repeat prescriptions and advice.
It will also help the NHS, with fewer people in waiting rooms to protect our patients and staff from coronavirus (COVID-19).
Get help online or on the phone.
Our trained health advisors, including hospital doctors, nurses, GPs, paramedics and pharmacists are available 24/7 to help you get the right care close to where you live.
- go to 111.nhs.uk (for people aged five and over only)
- call 111 for FREE from a landline or mobile phone (all ages)
Please only go straight to Accident & Emergency (A&E) if you or someone with you needs immediate care for something that is very serious, including breathing difficulties, chest pain, life-threatening injuries or a loss of consciousness. If you’re unsure, just contact 111 or visit 111.nhs.uk
The Emergency Department (also known as A&E) at Croydon University Hospital gets very busy and we ask that you use it carefully.
Please only come to A&E if you need immediate care for something that is very serious or life-threatening so that we can focus on patients who need it most.
For more information visit the NHS website.
Get the right care for you