Support for LGBTQ+ patients and allies

LGBTQ+ resources for patients

This page offers a non-exhaustive list of services that are designed to help LGBTQ+ patients, their allies and families in a variety of different ways. 

From youth specific groups, to charities that help LGBTQ+ people at a risk of homelessness, we hope the links below can offer tailored support for a variety of situations. 


Table of further resources for LGBTQ+ patients and allies



Contact email

Contact number



Gendered Intelligence

Exists to increase understandings of gender diversity and improve trans people's quality of life.


The Proud Trust

Creating a better support network for LGBT youth groups and young people, to ensure every young person can be proud of their identity, without fear or shame.   

0161 660 3347


Phone lines manned 9.00am to 5.30pm daily plus emergency calls on weekends



Working with LGBTQ+ young people aged 16 - 25 who are struggling with their housing situation or living in a hostile or violent environment.

020 7831 6562

Live chat via our website


We are usually online Mon-Fri 10.00am to 5.00pm and you can leave messages outside of those times.

GIRES (Gender Identity Research & Education Society)

Hears, helps, empowers and gives a voice to trans and gender diverse individuals.



Contact form available at:


supporting LGBT+ people who are victims of all forms of abuse.

0800 999 5428


Charity dedicated to supporting families and their LGBT+ loved ones.

0300 688 0368


Phone lines staffed 10.00am to 8.00pm Weds to Sat


Switchboard LGBT+ helpline

A one-stop listening service for LGBT+ people on the phone, by email and through Instant Messaging.


0300 330 0630

10.00am to 10.00pm, 365 days a year.

Mermaids UK

Helping gender-diverse kids, young people and their families with secure online communities, local groups, helpline services & web resources.


Free Helpline: 0808 801 0400, Mon to Fri 9.00am to 9.00pm


Crisis Text Support: Text Mermaids to 85258, open 24/7






Student Service Space (for anyone aged 18 - 25):

Beaumont Society

The Beaumont Society - national self-help body run by and for the transgender community.  

01582 412220

Shout Crisis Messenger

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Shout launched publicly in May 2019 and have had thousands of conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.


85258 ‘SHOUT’

24/7 text messaging service


The Rainbow Badge Initiative

The Rainbow Badges initiative gives staff a way to show that Croydon University Hospital offers open, non-judgemental and inclusive care for children, young people, adults and their families, who identify as LGBT+ (lesbian, gay, bisexual, transgender, the + simply means that we are inclusive of all identities, regardless of how people define themselves.)

If you see a staff member wearing a Rainbow NHS Badge then you know they are available for open, honest, inclusive and non-judgemental conversation and advice. 

Staff with rainbow badges also carry a list of helpful resources for anyone struggling with issues in and around being a member of the LGBTQ+ community.


Rainbow icon with the NHS logo on top, a description of our rainbow badges worn by doctors