Current visiting restrictions during the Coronavirus outbreak

Visiting patients in hospital during the Coronavirus (COVID-19) outbreak

We have eased the restrictions on visitors in hospital, in line with the latest government guidance. However, tight controls will remain in place to shield both patients and healthcare workers from coronavirus (COVID-19).

We would encourage family and friends to contact their loved ones when in hospital by telephone or video call, and we have invested in portable tablets on all wards to help you stay in touch.

Visiting will be tightly controlled by the senior nurse in charge of each clinical area.

If you do need to visit friends and family in hospital, you will need to:

  • Wear a face mask or covering: All visitors will be required to wear their own face covering, which they will need to wear throughout the duration of their time in hospital
  • Wash your hands: You must wash your hands, regularly with soap and water or the hand gel provided, especially before and after you leave a ward
  • Keep a safe distance: All visitors must maintain social distancing to help control the virus and keep patients, other visitors and staff safe.

If you have a dry cough, a high temperature or a loss or change in your sense of smell or taste, please do not visit at all. If you are concerned that you have symptoms of coronavirus (COVID-19) please stay at home and visit www.nhs.uk to find out what to do .

Current visiting arrangements

Until further notice, the current visiting arrangements apply at Croydon University Hospital

Adult patients

  • Each patient may have one visitor – this will need to be one consistent visitor throughout the patient’s hospital stay to help protect our patients and staff from coronavirus.
  • Visiting times will be between 2pm-4pm or  6pm-8pm
  • The consistent visitor is only permitted to visit the patient once each day.

Paediatrics patients (children)

  • Both parents or guardians will be able to visit their child in hospital, separately or together, but only one parent or guardian will be able to stay overnight.
  • Visiting times will be between 2pm-4pm or  6pm-8pm.

Antenatal care

Maternity

Neonatal (Special Care Baby Unit)

  • For any of our premature or special care babies, two parents or guardians are permitted to visit their child at all times, together or separately.
  • Parents or guardians will need to wear the necessary Personal Protective Equipment (PPE) as guided by our clinical staff.

Emergency Department (Resus), Critical Care Unit

  • Our clinical staff will always do their best to accommodate visits to patients who are critically ill or nearing the end of their life, despite the current coronavirus restrictions. In these circumstances, visiting should be discussed with the nurse in charge.
  • On these occasions, visitors will need to wear the necessary Personal Protective Equipment (PPE) as guided by our clinical staff.
  • Only one visitor will be allowed for a limited period of time

Further information

If you have any questions, please ask a member of our staff. For further information, please  contact PALS on ch-tr.pals@nhs.net or 020 8401 3210 so that they can support you.

Birth centre

Birth Centre

Speciality: Maternity

Ground floor, Maternity Unit, green zone

Visiting times: Women in labour will be allowed to bring a birthing partner to stay with them at all times as their consistent visitor.

After delivery, mum and baby are allowed one consistent visitor throughout their postnatal stay in hospital.

Matron:  Gina Short

Phone: 020 8401 3169

Additional information: Flowers in oasis floral foam.

For accessibility details: see Access Guide on DisabledGo website

Cardiac Care Unit

Cardiac Care Unit 

Speciality: Cardiology (heart)

Ground floor, London Wing, blue zone

Ward manager:  Joanna Ofiaza

Matron: Selven (Vencatasamy) Armon

Phone: 020 8401 3264

Additional information: No flowers/plants please. Only one visitor will be allowed for a limited period of time.

Further directions and accessibility see the Access Guide on DisabledGo website

Clinical Decision Unit and observation beds in A&E

Clinical Decision Unit and observation beds in A&E

Speciality: Observation, diagnosis and treatment

Ground floor, Woodcroft Wing, red zone

Matron: 

Phone: 020 8401 3099

Additional information: No flowers/plants please. 

Coulsdon 1

Elective admission ward for people having planned procedures

Second floor, London Wing, blue zone

Ward Manager: Anim-Botchway Adwoa

Matron: Celsa Soares

Phone: 020 8401 3288

Further information here

Dolphin day unit

Dolphin Day Unit (no overnight stays)

Speciality: Paediatric day care (children)

Second floor, London wing, blue zone

Visiting times: Not applicable

Ward manager: Heather Kindler

Matron: Sarah Hawkins

Phone: 020 8401 3291/3292

Additional information: Both parents or guardians will be able to visit their child in hospital, separately or together.

Visiting times will be between 14.00 and 16.00hrs and 18.00 and 20.00 hours.

Further directions and accessibility see the Access Guide on DisabledGo website

Duppas 1 and 2

Duppas 1 and 2

Speciality: Cardiology/Haematology

Ground floor, London Wing, blue zone

Ward manager:  Joanna Ofiaza

Matron: Selven (Vencatasamy) Armon

Phone: DUPPAS 1:  020 8401 3259       DUPPAS 2: 020 8401 3262

Additional information: No flowers/plants please.

For further directions and accessibility see Access Guide on DisabledGo website

Edgecombe unit / RAMU / ACE

Edgecombe unit / RAMU / ACE

First floor, London Wing, blue zone

Ward Manager: Cathie Woods

Matron: Cathie Woods

If you know your relative is being cared for here you can contact them as follows:

Phone: 020 8401 3279

Additional information - no flowers/potted plants please

Further directions and accessibility see Access Guide on DisabledGo website

Fairfield 1

Fairfield 1

Speciality: Vascular surgery, diabetes and wound care unit

First floor, London Wing, blue zone

Ward manager: Helen Rafferty

Matron: Matron On-call

Phone: 020 8401 3283

Additional information: Flowers in oasis floral foam only or small potted plants.

For further directions and accessibility see Access Guide on DisabledGo website

Fairfield 2

Fairfield 2

Speciality:  General Surgery

First floor, London Wing, blue zone

Ward manager: Lizzy Mugauri

Matron: Celsa Soares

Phone: 020 8401 3713

Additional information: Flowers in oasis floral foam only or small potted plants.

For further directions and accessibility see Access Guide on DisabledGo website

Heathfield 1

Heathfield 1

Speciality: Stroke care

Ground floor, Jubilee Wing, orange zone 

Ward manager: Glenda Lastrilla

Matron: Sandra Mason

Phone: 020 8401 3701

Additional information: Flowers in oasis floral foam only.

Further directions and accessibility see Access Guide on DisabledGo website

Heathfield 2

Heathfield 2

Speciality: Respiratory/chest medicine

Ground floor, Jubilee Wing, orange zone 

Ward manager:  Mary-Ly Sutt

Matron: Selven (Vencatasamy) Armon

Phone: 020 8401 3703

Additional information: No flowers/plants allowed.

Further directions and accessibility see Access Guide on DisabledGo website

Hope ward

Hope ward

Speciality: Maternity

Visiting times: between 14.00 and 16.00hrs and 18.00 and 20.00 hours.

Ground floor, Maternity Unit, green zone

Ward Manager: Jayne Dowsett

Matron: Lena Karam

Phone: 020 8401 3176

Additional information: Flowers in oasis floral foam only. Maximum two visitors at a time. Only mother’s own children to visit. Other children not allowed because newborn babies can be at risk from infections such as chicken pox, measles, etc.

Further directions and accessibility see Access Guide on DisabledGo website

ITU and HDU

ITU and HDU

Speciality: Intensive care and high dependency units

Ground floor, London Wing, blue zone

Matron: Amanda Moss

Phone: 020 8401 3266

Additional information: No flowers/plants please.

Further directions and accessibility see Access Guide on DisabledGo website

Labour ward

Location: Ground floor, Maternity Unit, green zone

Visiting times: Women in labour will be allowed to bring a birthing partner to stay with them at all times as their consistent visitor.

Matron: Chloe Bruney

Phone: 020 8401 3179/3178

Additional information: No flowers/plants please

For further directions and accessibility see Access guide on DisabledGo website

Mary Ward

Mary Ward

Speciality: Maternity

 Visiting times: 3pm-8pm

First floor, Maternity Unit, green zone

Matron: Lena Karam

Phone: 020 8401 3182, 020 8401 3000 ext 4448

Additional information: Flowers in oasis floral foam only.

After delivery, mum and baby are allowed one consistent visitor throughout their postnatal stay in hospital.

Visiting times will be between 14.00 and 16.00hrs and 18.00 and 20.00 hours.

Only mother’s own children to visit. Other children not allowed because newborn babies can be at risk from infections such as chicken pox, measles, etc.

Further directions and accessibility see Access Guide on DisabledGo website

Purley 1

Purley 1

Speciality: Gastroenterology/general medicine

First floor, Jubilee Wing, orange zone

Ward manager: Sandra Simon 

Matron: Sandra Mason

Phone: 020 8401 3705

Additional information:  No flowers/plants allowed please. 

Further directions and accessibility see Access Guide on DisabledGo website

Purley 2

Purley 2

Speciality: Renal/General Medicine/Endocrine

First floor, Jubilee Wing, orange zone

Ward manager: Joel Bristol

Matron: Sandra Mason

Phone: 020 8401 3707

Additional information: Flowers in oasis floral foam. 

Further directions and accessibility see Access Guide on DisabledGo website

Purley 3

Purley 3

Speciality: General Medicine/Short stay

First floor, Jubilee Wing, orange zone

Matron: Matron On-call

Phone: 020 8401 3285

Additional information: Flowers in Oasis floral foam only or small potted plants.

Further directions and accessibility see Access Guide on DisabledGo website

Queen's 1

Queen's 1

Speciality: Female emergency surgery

Second floor, Jubilee Wing, orange zone

Ward manager: Marie-Ang Ngyantun

Matron: Lena Karam

Phone: 020 8401 3709

Additional information: Flowers in oasis floral foam only.

Further directions and accessibility see Access Guide on DisabledGo website

Queen's 2

Queen's 2

Speciality: General surgery

Second floor, Jubilee Wing, orange zone

Ward manager: Sawkat Duymun

Matron: Celsa Soares

Phone: 020 8401 3711 / 020 8401 300 ext 5872

Additional information: No flowers/plants allowed please.

Further directions and accessibility see Access Guide on DisabledGo website

Queen's 3

Queen's 3

Speciality: Trauma and Orthopaedic for the elderly

Second floor, Jubilee Wing, orange zone

Ward manager: Janet Muchengwa

Matron: Celsa Soares

Phone: 020 8401 3733

Additional information: Flowers in oasis floral foam only.

Further directions and accessibility see Access Guide on DisabledGo website

Rupert Bear

Rupert Bear

Speciality: Paediatric (children)

Both parents or guardians will be able to visit their child in hospital, separately or together, but only one parent or guardian will be able to stay overnight.

Visiting times will be between 14.00 and 16.00hrs and 18.00 and 20.00 hours.

Ward manager: Florence Kajumba

Matron: Sarah Hawkins

Phone: 020 8401 3188

Additional information: Two visitors only per patient. Other visitors allowed if parents are present unless previously arranged with nursing staff. Visitors under 16 yrs only allowed if adult present.

Further directions and accessibility see Access Guide on DisabledGo website

Special Care Baby Unit (SCBU)

Special Care Baby Unit (SCBU)

Speciality: Neonates (newborn babies)

Visiting times: Open visiting for parents only, one at a time. 

No other visitors allowed. 

Ward manager:  Catherine Collins

Matron: Lena Karam

Phone:  020 8401 3191/ 0208 401 3000 ext 4477

Additional information: Two people per family by the cot side. Only mother’s own children to visit. Other children not allowed as premature babies can be at risk from infections such as chickenpox, measles, etc.

Further directions and accessibility see Access Guide on DisabledGo website

Wandle 1

Wandle 1

Speciality: Planned surgery

Visiting times: 10am-3pm

Third floor, Jubilee Wing, orange zone

Ward manager:  Vivian Donkar 

Matron: Susan Minion

Phone: 020 8401 3731

Additional information: Flowers in oasis floral foam only or small potted plants. 

Further directions and accessibility see Access Guide on DisabledGo website

Wandle 2

Wandle 2

Speciality: Elderly care

Visiting times: 10am-3pm

Third floor, Jubilee Wing, orange zone

Ward manager: Cathy Anthonio

Matron: Susan Minion

Phone: 020 8401 3735

Additional information: Flowers in oasis floral foam only or small potted plants. 

Further directions and accessibility see Access Guide on DisabledGo website

Wandle 3

Wandle 3

Speciality: Elderly care

Third floor, Jubilee Wing, orange zone

Ward manager: Yvonne Mulenga

Matron: Susan Minion

Phone: 020 8401 3715

Additional information: Flowers in Oasis floral foam only or small potted plants. 

Further directions and accessibility see Access Guide on DisabledGo website