Visiting hours and ward information
Visiting hours
Visiting hours in most wards are:
2pm - 5pm
6pm - 8pm
Some wards and specialist departments (e.g. children's and maternity wards) have their own times, so please check with the ward if you are planning a visit.
Visitors are limited to two per bed at any one time. If more people need to visit at one time please check with the nurse-in-charge. Children are welcome but they remain the responsibility of the adult visitor. It is suggested that visits, which include children, should be limited to a maximum of 30 minutes.
If you are visiting a ward please pay particular attention to any infection control instructions. Your best protection against any virus is thorough handwashing with soap and water.
Ward information
You can view a site plan of Croydon University Hospital by clicking on the image on the right hand side of the page and there is also information on each ward below.
Reducing visitors during the Coronavirus outbreak
As an NHS Trust providing care to hundreds of thousands of people in Croydon, it is our priority to keep our patients and our staff as safe as possible.
For these reasons we have made the decision to significantly reduce the number of visitors to Croydon University Hospital until further notice.
From Sunday 22nd March we will no longer be allowing visitors to any of our adult inpatient wards and we will ask family members to instead keep in touch via telephone or video calls where possible.
We are working hard to provide additional facilities on site to make this even easier for our patients.
- Women in labour in our maternity unit will still be able to bring a birthing partner with them
- Children under 16 on our inpatient wards will still be allowed visitors, but these will be limited to two at a time.
We will of course still do our best to accommodate visits to patients who are critically ill or nearing the end of their life.
This has been an incredibly difficult decision to make, but as a Trust we feel these measures are necessary to keep our patients and our staff safe.
If you have a dry cough or a high temperature please do not visit at all. If you are concerned that you have symptoms of COVID-19 (Coronavirus) then you can find out more here.
Patient Advice and Liaison Services (PALS)
Currently, we are asking all people who visit PALS to always pre-arrange first. Please contact PALS on 020 8401 3210 or ch-tr.pals@nhs.net so that they can support you.
Birth centre
Birth Centre
Speciality: Maternity
Ground floor, Maternity Unit, green zone
Visiting times: Partner and one other birth partner at any time
Matron: Gina Short
Phone: 020 8401 3169
Additional information: Flowers in oasis floral foam.
For accessibility details: see Access Guide on DisabledGo website
Cardiac Care Unit
Cardiac Care Unit
Speciality: Cardiology (heart)
Ground floor, London Wing, blue zone
Ward manager: Joanna Ofiaza
Matron: Selven (Vencatasamy) Armon
Phone: 020 8401 3264
Additional information: No flowers/plants please, two visitors per patient.
Further directions and accessibility see the Access Guide on DisabledGo website
Clinical Decision Unit and observation beds in A&E
Clinical Decision Unit and observation beds in A&E
Speciality: Observation, diagnosis and treatment
Ground floor, Woodcroft Wing, red zone
Matron:
Phone: 020 8401 3099
Additional information: No flowers/plants please, only two visitors per patient.
Coulsdon 1
Elective admission ward for people having planned procedures
Second floor, London Wing, blue zone
Ward Manager: Anim-Botchway Adwoa
Matron: Celsa Soares
Phone: 020 8401 3288
Further information here
Dolphin day unit
Dolphin Day Unit (no overnight stays)
Speciality: Paediatric day care (children)
Second floor, London wing, blue zone
Visiting times: Not applicable
Ward manager: Heather Kindler
Matron: Sarah Hawkins
Phone: 020 8401 3291/3292
Additional information: Only two visitors per patient.
Further directions and accessibility see the Access Guide on DisabledGo website
Duppas 1 and 2
Duppas 1 and 2
Speciality: Cardiology/Haematology
Ground floor, London Wing, blue zone
Ward manager: Joanna Ofiaza
Matron: Selven (Vencatasamy) Armon
Phone: DUPPAS 1: 020 8401 3259 DUPPAS 2: 020 8401 3262
Additional information: No flowers/plants please, two visitors per patient.
For further directions and accessibility see Access Guide on DisabledGo website
Edgecombe unit / RAMU / ACE
Edgecombe unit / RAMU / ACE
First floor, London Wing, blue zone
Ward Manager: Cathie Woods
Matron: Cathie Woods
If you know your relative is being cared for here you can contact them as follows:
Phone: 020 8401 3279
Additional information - no flowers/potted plants please
Further directions and accessibility see Access Guide on DisabledGo website
Fairfield 1
Fairfield 1
Speciality: Vascular surgery, diabetes and wound care unit
First floor, London Wing, blue zone
Ward manager: Helen Rafferty
Matron: Matron On-call
Phone: 020 8401 3283
Additional information: Flowers in oasis floral foam only or small potted plants, two visitors per patient.
For further directions and accessibility see Access Guide on DisabledGo website
Fairfield 2
Fairfield 2
Speciality: General Surgery
First floor, London Wing, blue zone
Ward manager: Lizzy Mugauri
Matron: Celsa Soares
Phone: 020 8401 3713
Additional information: Flowers in oasis floral foam only or small potted plants, two visitors per patient.
For further directions and accessibility see Access Guide on DisabledGo website
Heathfield 1
Heathfield 1
Speciality: Stroke care
Ground floor, Jubilee Wing, orange zone
Ward manager: Glenda Lastrilla
Matron: Sandra Mason
Phone: 020 8401 3701
Additional information: Flowers in oasis floral foam only. Two visitors per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Heathfield 2
Heathfield 2
Speciality: Respiratory/chest medicine
Ground floor, Jubilee Wing, orange zone
Ward manager: Mary-Ly Sutt
Matron: Selven (Vencatasamy) Armon
Phone: 020 8401 3703
Additional information: No flowers/plants allowed please two visitors per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Hope ward
Hope ward
Speciality: Maternity
Visiting times: 3pm-8pm
Ground floor, Maternity Unit, green zone
Ward Manager: Jayne Dowsett
Matron: Lena Karam
Phone: 020 8401 3176
Additional information: Flowers in oasis floral foam only. Maximum two visitors at a time. Only mother’s own children to visit. Other children not allowed because newborn babies can be at risk from infections such as chicken pox, measles, etc.
Further directions and accessibility see Access Guide on DisabledGo website
ITU and HDU
ITU and HDU
Speciality: Intensive care and high dependency units
Ground floor, London Wing, blue zone
Matron: Amanda Moss
Phone: 020 8401 3266
Additional information: No flowers/plants please.
Further directions and accessibility see Access Guide on DisabledGo website
Labour ward
Location: Ground floor, Maternity Unit, green zone
Visiting times: Partner and one other birth partner at any time
Matron: Chloe Bruney
Phone: 020 8401 3179/3178
Additional information: No flowers/plants please
Further directions and accessibility see Access guide on DisabledGo website
Mary Ward
Mary Ward
Speciality: Maternity
Visiting times: 3pm-8pm
First floor, Maternity Unit, green zone
Matron: Lena Karam
Phone: 020 8401 3182, 020 8401 3000 ext 4448
Additional information: Flowers in oasis floral foam only. Maximum two visitors at a time. Only mother’s own children to visit. Other children not allowed because newborn babies can be at risk from infections such as chicken pox, measles, etc.
Further directions and accessibility see Access Guide on DisabledGo website
Purley 1
Purley 1
Speciality: Gastroenterology/general medicine
First floor, Jubilee Wing, orange zone
Ward manager: Sandra Simon
Matron: Sandra Mason
Phone: 020 8401 3705
Additional information: No flowers/plants allowed please. Two visitors per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Purley 2
Purley 2
Speciality: Renal/General Medicine/Endocrine
First floor, Jubilee Wing, orange zone
Ward manager: Joel Bristol
Matron: Sandra Mason
Phone: 020 8401 3707
Additional information: Flowers in oasis floral foam. Two visitors per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Purley 3
Purley 3
Speciality: General Medicine/Short stay
First floor, Jubilee Wing, orange zone
Matron: Matron On-call
Phone: 020 8401 3285
Additional information: Flowers in Oasis floral foam only or small potted plants, two visitors per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Queen's 1
Queen's 1
Speciality: Female emergency surgery
Second floor, Jubilee Wing, orange zone
Ward manager: Marie-Ang Ngyantun
Matron: Lena Karam
Phone: 020 8401 3709
Additional information: Flowers in oasis floral foam only.
Further directions and accessibility see Access Guide on DisabledGo website
Queen's 2
Queen's 2
Speciality: General surgery
Second floor, Jubilee Wing, orange zone
Ward manager: Sawkat Duymun
Matron: Celsa Soares
Phone: 020 8401 3711 / 020 8401 300 ext 5872
Additional information: No flowers/plants allowed please.
Further directions and accessibility see Access Guide on DisabledGo website
Queen's 3
Queen's 3
Speciality: Trauma and Orthopaedic for the elderly
Second floor, Jubilee Wing, orange zone
Ward manager: Janet Muchengwa
Matron: Celsa Soares
Phone: 020 8401 3733
Additional information: Flowers in oasis floral foam only.
Further directions and accessibility see Access Guide on DisabledGo website
Rupert Bear
Rupert Bear
Speciality: Paediatric (children)
Visiting times: Open visiting for parents, other visitors - 2 - 8 pm
Ward manager: Florence Kajumba
Matron: Sarah Hawkins
Phone: 020 8401 3188
Additional information: Two visitors only per patient. Other visitors allowed if parents are present unless previously arranged with nursing staff. Visitors under 16 yrs only allowed if adult present.
Further directions and accessibility see Access Guide on DisabledGo website
Special Care Baby Unit (SCBU)
Special Care Baby Unit (SCBU)
Speciality: Neonates (newborn babies)
Visiting times: Open visiting for parents and grandparents. Siblings weekend only (Children over 5 years old)
No other visitors allowed. Two visitors per patient.
Ward manager: Catherine Collins
Matron: Lena Karam
Phone: 020 8401 3191/ 0208 401 3000 ext 4477
Additional information: Two people per family by the cot side. Only mother’s own children to visit. Other children not allowed as premature babies can be at risk from infections such as chickenpox, measles, etc.
Further directions and accessibility see Access Guide on DisabledGo website
Wandle 1
Wandle 1
Speciality: Planned surgery
Visiting times: 10am-3pm
Third floor, Jubilee Wing, orange zone
Ward manager: Vivian Donkar
Matron: Susan Minion
Phone: 020 8401 3731
Additional information: Flowers in oasis floral foam only or small potted plants. 2 visitors only per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Wandle 2
Wandle 2
Speciality: Elderly care
Visiting times: 10am-3pm
Third floor, Jubilee Wing, orange zone
Ward manager: Cathy Anthonio
Matron: Susan Minion
Phone: 020 8401 3735
Additional information: Flowers in oasis floral foam only or small potted plants. 2 visitors only per patient.
Further directions and accessibility see Access Guide on DisabledGo website
Wandle 3
Wandle 3
Speciality: Elderly care
Third floor, Jubilee Wing, orange zone
Ward manager: Yvonne Mulenga
Matron: Susan Minion
Phone: 020 8401 3715
Additional information: Flowers in Oasis floral foam only or small potted plants. Two visitors only per patient.
Further directions and accessibility see Access Guide on DisabledGo website