Arriving for your treatment at Croydon Elective Centre
Travelling to hospital
As you have been self-isolating, you should not use public transport to travel to the hospital on the day of your treatment. We recommend that you come in your own vehicle, or with a member of your own household.
If you are unable to make your own way to hospital, our team may be able to book our patient transport service. You should discuss this during your pre-operative assessment.
Car parking for patients and visitors is available on site. The nearest car parking to Croydon Elective Centre is Car Park 1, which can be seen on the map to the right.
Upon arrival you should follow the green signs and wall markers outside the building from the Main Entrance on London Road to the dedicated Croydon Elective Centre entrance. You should not enter any other part of the hospital.
Entering Croydon Elective Centre
All patients are required to wear a face covering whilst in hospital. You should follow social distancing rules when at the hospital and make every effort to stay a safe distance from others during your hospital visit or stay.
Once you have signed in with the receptionist at Croydon Elective Centre, you will not be able to walk around other areas of the site, go outside to smoke, or visit on-site shops to purchase food or drinks.
Visitors within the Croydon Elective Centre
To help protect our patients and staff and to reduce the risk of someone bringing coronavirus into hospital, we are not allowing visitors into the Croydon Elective Centre. This means that unfortunately, you will not be able to bring family members or friends with you into the hospital.
However, there are some exceptional circumstances in which visitors will be allowed to accompany patients, for example:
- Children undergoing treatment are able to be accompanied by a parent
- Patients with learning disabilities that have a carer are permitted to bring one carer with them to the hospital
Whilst in hospital, our staff will help you to keep in touch with family and loved ones via telephone and video calls, and will able to provide them with updates on your treatments and condition if needed.