Our maternity services

Important Covid-19 (coronavirus) information

An update regarding maternity services during the COVID-19 outbreak, issued on Saturday 4 April 2020, for all of our pregnant women can be found by clicking here.

We have produced a guide about emotional support for pregnant women and parents with babies during the coronavirus pandemic, which you can read by clicking here.

There are several useful guides to support you:

Due to constantly updating government and expert advice relating to Covid-19 and pregnancy, Croydon Maternity Services have launched a helpline for women who are booked for care with CHS. You can contact the COVID-19 (coronavirus) Maternity Helpline on 07976 681 775 between 8am and 6pm daily.

This helpline is aimed at pregnant women who may be symptomatic for the virus and are unsure what steps to take or who have urgent questions relating to Covid-19 and their pregnancy.

If you have symptoms of COVID-19 (new, dry cough, temperature over 37.8 C) current advice is to self-isolate at home, and not to attend routine appointments at this time. If you are symptomatic and need to come in to the unit (either to attend triage or in labour), please call labour ward/triage on 0208 401 3853/3180.

This will allow staff to prepare for your arrival. For latest guidance on Covid-19 and pregnancy please visit the Royal College of Gynaecology website

An update on visitors to antenatal appointments (25 September)

Women are able to bring a partner or other adult with them to antenatal scan appointments. This will be for the first part of the scan only, after which partners will be asked to wait outside of the consultation room. As we progress, we hope to be able to allow more access, as safely as possible.

Home birth service will resume on 1 July

Due to the current Covid-19 pandemic, we took the difficult decision to temporarily suspend our home birth service. Please see this letter for more information.

We are very pleased to confirm that it will resume on 1 July. If you are interested or have any questions regarding homebirth, please contact the Community Midwifery Matron Indigo Leonard-Chambers email: I.leonard-chambers@nhs.net and Consultant Midwife Gina Short email: gina.short@nhs.net


Having your baby in Croydon

Having a baby is a life-changing event that is different for everyone. It can be both exciting and bewildering, with lots of questions and many choices to make.

To support you to have a healthy start for you and your baby, it is important to arrange your antenatal booking appointment by the 10th week of your pregnancy.

You can either refer yourself to the hospital by completing our online referral form 

CHS pregnancy self referral form

You can also call the Antenatal Booking Centre on 020 8401 3000 ext 4202 or by going to your GP who will refer you.

We will aim to ensure that your first booking appointment is within two weeks.

If you aren't already taking folic acid, please start as soon as possible to help your developing baby.

If you want to find out more about our facilities and care, then come along to one of our Early Pregnancy evenings - held at 7pm on the first Wednesday of each month - at our Antenatal Clinic in the yellow zone. The closest parking is Car Park 2 which is right next to the maternity unit (green zone) where there is also a drop off zone. Just click on this map to the different zones within the hospital.

Plan of CUH site

When the time comes for you to have your baby, you want to be in a place where you feel comfortable, relaxed, confident and secure. You also want everything to go as smoothly as possible.Our midwives will be with you every step of the way, offering your help and advice throughout your pregnancy.

This film tells you more about the care we offer if you choose to have your baby with us. 

Transcript for Having a baby in Croydon Health Services video.pdf  

When you are ready to start planning for your pregnancy you can use the antenatal referral form above to book your first appointment with us, or ask your GP to do this for you.

What people have to say about our maternity services

We receive regular feedback on our services from local mums as well as a range of health care regulators.  

Recently Emma thanked us for the excellent care she received throughout her pregnancy and labour and sent us this picture of her baby Arthur.

She said: "Arthur who was born at CUHRight from the word go everyone was amazing, booking in scans, rearranging dates etc no one could have been more helpful….

I developed complications during pregnant with gestational diabetes and then borderline pre-eclampsia. I was under the care of Boni (diabetic midwife) who is so passionate about her job made me feel like I was her only patient - how she ever makes it home I'll never know.

Whenever there was an issue … she was always at the end of the phone or physically able to see me if needed. Nothing was too much trouble for anyone.

[Arthur] was brought into the world by a team who exude the best qualities the NHS have to offer. Once up on Mary Ward we had just the right combination of care. We were left to the adjustments of parenthood but knew someone was there if needed. I 100% recommend anyone to use your services."  Email received November 2017

Some of the other feedback we have had from happy parents is below

"Just want to say how pleased I am with the services we got from Croydon's labour suite...  just want to say thank you to everyone but especially Jason." Care Opinion, May 2017

"I gave birth to my daughter at Croydon University hospital and my experience of staff who took care of me in Hope ward and Labour ward were excellent." Care Opinion, March 2017

'"I want to thank all of the staff of the Hope and Labour ward for looking after me and my little one before and after his delivery. You all did a very amazing job to keep us both well and healthy.

Thanks for the professionalism of all the staff keeping us well informed, making us feel that we were looked after and making the arrival of our baby boy so special even under unexpected circumstances (emergency caesarean)." Care Opinion, March 2017

"I gave birth to my baby three days ago at Croydon Hospital in the early hours of the morning and was cared for by one of the most fantastic midwives I've ever met....My midwife Jason was really lovely, he put me at ease and was so kind and caring to me and my husband...I cannot speak more highly of him or your department at all." Care Opinion, January 2017

Life as a new parent

Life as a new parent is rewarding and challenging - but you're not alone.  

We're here to support the whole family and give information and advice when you and your baby return home.

Our short film tells you all you need to know.


Transcript for Croydon Health Services maternity services video Care when you leave.pdf  

If you have had your baby in hospital, our midwives will look after you until you go home, and keep an eye on you and your baby for a little while. Once you’ve had your baby, one of our health visitors will be in touch to arrange a new birth visit when your baby is around two weeks of age.

Your health visitor

Your health visitor will stay with you until your child starts school, working with your GP to look after the health of you and your new baby. They can give advice on looking after your baby, feeding and any questions you may have about being a new mum. They’ll also let you know about the immunisations that are recommended for your baby, and make sure that your baby is developing as expected.

See our health visiting page for more information about this service.

Help with breastfeeding

Our infant feeding team can visit you in hospital, at home or see you in a local children’s centre or Baby Café. We’re proud to be part ofUnicefs ‘Baby Friendly Initiative’, supporting the loving bond and a vital difference to health that breastfeeding makes. You can find out more about our Breastfeeding support here

Additional support for young parents

Learning to be a parent is a new experience for everyone, but when you’re a teenager it can be especially challenging. We have a team dedicated to working with young parents, to make sure you get all of the help you need.

When you choose to have your baby with us, you’ll receive more information about each of these stages, but if you have any questions ask your GP or contact us. 

“The midwives made me feel comfortable and I could ask for anything.” Sophie