Macmillan Cancer Information and Support Service

 macmillan cancer logo


Whether you have cancer yourself, care for a friend or relative, work as a health professional or simply want to know more about cancer, our professional team are here to help you.

The Macmillan Cancer Information and Support Service has been developed as a joint venture between Macmillan Cancer, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.

The information centre is designed to help make sure that anyone affected by cancer has free access to good quality information and emotional and practical support.

Opening hours

The centre is open Monday to Friday 9.30am-4pm Monday to Friday. 

Excluding Bank Holidays


The Macmillan Cancer Information and Support Services Manager is:

Sarah Pritchard - You can contact her on: 020 8401 3000 ext. 4776 or 5744

Or call the Macmillan Support Line on 0808 808 00 00.

Opening hours 7 days a week, 8am to 8pm.


The Centre is situated in Nightingale House. You can find it by walking from the main entrance to the public car park, under the archway, on the left hand side. 


HOPE Macmillan course - leaflet for patients May 2018

Important: Current changes to attendence due to the COVID-19 pandemic

During the COVID-19 pandemic, we have changed the way we run our service. We are still here to support and listen to you.  We have temporarily suspended the walk in service but you can still contact us by phone. If you require a face-to-face meeting, you can book an appointment by calling us on 020 8401 3000 ext. 4776 or 5744. We can see you with social distancing measures in place. Only one person may visit at a time—this is for your protection and ours, and you must wear a face covering.

We usually offer complementary therapies, reflexology and massage, but our complementary therapy services have temporarily been put on hold until it is safe for us to resume.

Our Macmillan Cancer Psychological Support team (CaPS) are available and are offering face-to-face and telephone appointments. For telephone referrals, advice or to speak to a member of the team call: 0208 401 3345



Bowel Cancer Awareness Month

Bowel Cancer Awareness Month

An informative evening on Zoom  with Wendy Ness

Wendy is a Colorectal Nurse Specialist in bowel and bladder function at Croydon University Hospital.

Wendy has spoken to the Bowel Cancer Support Group on a number of occasions and her talks are always fun, illuminating and popular!

Please use link below to access the meeting

Zoom Meeting at 7pm on Wednesday 7th April 2021

John Amos

Croydon resident John Amos talks about his fight with cancer as part of Bowel Cancer Awareness Month. 

It's good to talk, says cancer survivor John Amos.

The retired civil engineer was diagnosed with bowel cancer in 2010 and surgeons removed a foot of his lower intestine to stop the disease spreading.

"I thought cancer was something other people got," says the 68 year-old who lives in Purley, Croydon.

"I was in good shape, wasn't overweight and didn't smoke. It just didn't seem fair. It is a very isolating experience, despite the wonderful on-going support of family and friends."

John, who is chair of the Bowel Cancer Support Group, dedicates much of his spare time to helping people in a similar situation as well as raising awareness among clinicians of the challenges patients face after leaving hospital.

More than 44,000 men are diagnosed with bowel cancer every year and it is the second biggest cancer killer in the UK predominantly affecting the over 50s.

John says it is important to reach out and realise you aren't alone.

"I was reluctant to join a support group at first because I felt awkward but it lifted a weight off my shoulders when I sat down and chatted with people who were or had been through a similar experience.

"I've no complaints about my medical treatment but the majority of doctors don't have the personal experience of having cancer and the physical and emotional rollercoaster you go through."

John first noticed something was wrong when blood began appearing in his stools along with excessive flatulence. 

A visit to the GP saw him referred to a colorectal specialist at Croydon Hospital and his subsequent operation followed by chemotherapy.

The earlier any cancer is detected, the better the chance of survival with nine out of ten bowel cancer patients surviving for more than five years if it is diagnosed at the earliest stage.

"A lot of men put off seeing the doctor hoping whatever is bothering them will go away. If you think something is wrong, go and see your GP straight away if only for your peace of mind."

John was given the all clear by doctors in 2016 and says the experience has made him all the more appreciative of life.

"It was a real wakeup call and made me realise not to take things for granted. It's been a long journey and I glad I'm still around to help others along that road. You aren't alone and you can get through."

The Bowel Cancer Support Group is part of the South East Cancer Help Centre (SECHC) which offers advice and support as well as a number of one-to-one and group activities including counselling, hypnotherapy, nutrition, meditation and yoga.

For more information visit SECHC or ring 020 8668 0974 and about BCSG, go to

April is Bowel Cancer Awareness month! Read more about bowel cancer, the potential signs and what you can do to raise awareness, at the link below:


Benefits and debt advice

Macmillan benefit advice Macmillan Cancer Support and the Macmillan Benefits Advice Service (part of Citizens Advice Wandsworth) work in partnership to provide a free and confidential welfare, benefits and money advice service for people living with cancer, their families and carers in South West London.

Specialist advisers can help you identify the benefits you may be entitled to, as well as provide assistance with completing forms if required. Other help offered includes accessing debt management support and making you aware of additional assistance that may be available to you.

You can access the service by telephoning 020 7042 0332 from Monday to Friday 9.30am – 5pm (excluding bank holidays). Or you can complete an online form here. Your enquiry will be responded to within 3 working days.

For further information about financial advice, click here.