Macmillan Cancer Information and Support Service

 macmillan cancer logo


Whether you have cancer yourself, care for a friend or relative, work as a health professional or simply want to know more about cancer, our professional team are here to help you.

The Macmillan Cancer Information and Support Service has been developed as a joint venture between Macmillan Cancer, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.

The information centre is designed to help make sure that anyone affected by cancer has free access to good quality information and emotional and practical support.

Opening hours

The centre is open Monday to Friday 9.30am-4pm Monday to Friday. 

Excluding Bank Holidays


The Macmillan Cancer Information and Support Services Manager is:

Sarah Pritchard - You can contact her on: 020 8401 3000 ext. 4776 or 5744

Or call the Macmillan Support Line on 0808 808 00 00.

Opening hours 7 days a week, 8am to 8pm.


The Centre is situated in Nightingale House. You can find it by walking from the main entrance to the public car park, under the archway, on the left hand side. 


HOPE Macmillan course - leaflet for patients May 2018

Important: Current changes to attendence due to the COVID-19 pandemic

During the COVID-19 pandemic, we have changed the way we run our service. We are still here to support and listen to you.  We have temporarily suspended the walk in service but you can still contact us by phone. If you require a face-to-face meeting, you can book an appointment by calling us on 020 8401 3000 ext. 4776 or 5744. We can see you with social distancing measures in place. Only one person may visit at a time—this is for your protection and ours, and you must wear a face covering.

We usually offer complementary therapies, reflexology and massage, but our complementary therapy services have temporarily been put on hold until it is safe for us to resume.

Our Macmillan Cancer Psychological Support team (CaPS) are available and are offering face-to-face and telephone appointments. For telephone referrals, advice or to speak to a member of the team call: 0208 401 3345


May is bladder cancer awareness month

Bladder cancer

· A common form of cancer that is highly treatable when detected early

· Symptoms include: blood in urine, frequent and painful urination

· Treatment methods include surgery, chemotherapy and radiation


Bladder cancer is where a growth of abnormal tissue, known as a tumour, develops in the bladder lining. In some cases, the tumour spreads into the bladder muscle.

About 10,000 people are diagnosed with bladder cancer every year and it's the tenth most common cancer in the UK.

The condition is more common in older adults, with most new cases diagnosed in people aged 60 and above.

The most common symptom of bladder cancer is blood in your urine which is usually painless.

If you notice blood in your urine, even if it comes and goes, you should visit your GP, so the cause can be investigated.

Blood in your urine is the most common symptom of bladder cancer.

The medical name for this is haematuria and it's usually painless. You may notice streaks of blood in your urine or the blood may turn your urine brown. The blood isn't always noticeable and it may come and go.

Less common symptoms of bladder cancer include:

· A need to urinate on a more frequent basis

· Sudden urges to urinate

· A burning sensation when passing urine


If bladder cancer reaches an advanced stage and begins to spread, symptoms can include:

· Pelvic pain

· Bone pain

· Unintentional weight loss

· swelling of the legs


For more information or support regarding bladder cancer contact:

Macmillan Bladder Caner information and support

Fight Bladder Cancer

Action Bladder Cancer


Benefits and debt advice

Macmillan benefit advice Macmillan Cancer Support and the Macmillan Benefits Advice Service (part of Citizens Advice Wandsworth) work in partnership to provide a free and confidential welfare, benefits and money advice service for people living with cancer, their families and carers in South West London.

Specialist advisers can help you identify the benefits you may be entitled to, as well as provide assistance with completing forms if required. Other help offered includes accessing debt management support and making you aware of additional assistance that may be available to you.

You can access the service by telephoning 020 7042 0332 from Monday to Friday 9.30am – 5pm (excluding bank holidays). Or you can complete an online form  here. Your enquiry will be responded to within 3 working days.

For further information about financial advice, click  here.