Accessing our Care this Bank Holiday | Trust news

  1. Contrast:

Accessing our Care this Bank Holiday

On Sunday 30 April until Monday 1 May 2023, members of the Royal College of Nursing will strike in many NHS services across the UK, whilst our nurses didn't vote to strike, our services may be busier than usual. 

If you feel unwell, it's important that you continue to come forward for NHS care. There are plenty of local services available to help you if you need medical advice and treatment.

For more information on all of the care available in Croydon, including 24/7 mental health support, please see our 'know where to go' leaflet or scan this code. We've also included some helpful details below.  Thank you.

Scan me to know where care is available for you in Croydon

NHS 111

Call NHS 111 free for urgent medical advice, or access the service online at If NHS 111 advise that you attend the Emergency Department, ask them if they can book you an appointment.


Your local pharmacy is a first port-of-call for minor health concerns. Pharmacists are experts in medicines and can help with lots of illnesses, from skin rashes to earaches and flu. Many pharmacies open late and offer private consultations, no appointment needed.

Your GP

Call your GP practice or visit their website to make an appointment for an illness or injury that won’t go away, or access your GP’s out of hours service.

GP hubs (bookable appointments 8am-8pm, every day)

There are three ‘GP Hubs’ in Croydon which treat both minor injuries and minor illnesses requiring same day care – for both children and adults. They are located in Central Croydon, Purley and Parkway (New Addington).

To book an appointment, people should call NHS 111 first to discuss their symptoms. You will be offered a telephone consultation with a GP or practice nurse who can also book you to attend for a face to face appointment where appropriate.

Mental health support (24/7)

If you live in Croydon and you need mental health support in a crisis you can call our 24/7 Mental Health Crisis Line on 0800 731 2864 (option 1).

The Mental Health Crisis Line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to children and adults of all ages, and to people who haven’t previously accessed mental health services.

If you are in a mental health crisis or need urgent support you can also search ‘Mind’, ‘Samaritans’ or ‘Good thinking urgent support’

Contact your current healthcare team

If you are already receiving care or treatment from a particular healthcare team, contact them first to see if they can help.

Healthier Together children’s health website

Created by experts, Healthier Together is a new website in south west London which provides pregnant people, parents and carers with trusted information on common childhood illnesses. Search ‘South West London healthier together’

Wellness space at the Whitgift Centre

The Croydon Health and Wellbeing space has been created to offer free mental health support and social care help for people living in Croydon.

Whether it’s financial worries, loneliness, questions about housing or bills, or just a simple need to talk with someone – there is team there to help, including specialist mental health staff.

You can find the service on the 1st floor of the Whitgift Centre, next to Holland and Barrett. Simply walk in to make an appointment or book by calling 020 8680 3635

Simply Connect Croydon

If you need to access community support, visit

You find local community services, activities and support including a map of warm spaces and community hubs close to home.

Simply Connect Croydon is dedicated to helping Croydon residents navigate local services, managed and delivered by Croydon Voluntary Action (CVA) and Volunteer Centre Croydon.




Add a response »

No comments yet: why not be the first to contribute?

This website makes use of Essential Cookies, as defined in the UK GDPR, in order to function and to improve your security, e.g. when submitting forms. These Essential Cookies are only for security and site function, and do not track individual in any way.

In order to better understand your needs and so improve our services to you, this website may also make use of some cookies that are used for traffic analytics or other behavioural statistics ("Analytics Cookies"): more details can be found on our Privacy Page . If you are happy to accept these Analytics Cookies, please press the Accept button; if you are not happy to accept these Analytics Cookies, this site will still work correctly but some third party services (such as some videos or social media feeds) may not display.

Please choose a setting: