Croydon Cancer Voices

Croydon Cancer Voices (CCV) was established in 2024 with the purpose of improving patient experience through supporting, developing and promoting improved services at Croydon University Hospital. 

Membership is one of a number of ways to get involved with improving the patient experience. By sharing experiences of the services used, the CCV can help identify areas of good practice and areas of concern. This will help ensure that the services the Trust provides reflect the needs and views of the people who use them. 

The Trust is committed to improving the patient experience and to listening to and involving people who use their services. Feedback will be used to steer continuous improvement, adopting best practice where possible.

• Receive information about events, activities and opportunities
• Influence and support patient-centred cancer services by sharing your views on what works and where we can make improvements.
• Receive the Macmillan Information & Support Centre newsletter covering inspiring patient stories, new clinical developments and local support.
•  It offers opportunities to use your own personal experience to help us improve cancer services in the future.

• Invitations to attend occasional workshops and focus groups
• Involvement in on-off projects e.g. telling your story as part of teaching sessions for staff, being on the interview panel for clinical staff or using your experience to help the development of services
• Giving email feedback on proposals and projects
• Opportunity to join the CCV core group. The group, in partnership with health professionals, meets quarterly where the interests, needs, and activities of the broader membership are discussed and planned.