Mike Bell, Chair
As Chairman of Croydon Health Services since 2013, Mike has helped this hospital and community services Trust shape its plans for the future and, alongside the senior management team, has seen the organisation deliver continued improvements in care and performance.
Croydon is at the forefront of place-based health care integration with a ground-breaking partnership with the local authority and other providers. The executive team are now joint appointments across healthcare provision and commissioning, helping to provide more coordinated care and support for one of London’s largest boroughs. Mike has championed ‘placed based care’ to deliver outcome focused seamless services with a sharp focus on tackling health inequalities.
Mike has more than 20 years of NHS Board level experience including more than a decade on strategic health authority boards including as vice-chair of NHS London. Mike is also chair of Lewisham and Greenwich NHS Trust, a dual role which will see best practice and learning shared to lead lead continued improvements in health services in South West and South East London. Mike previously served as Chairman of Barking Havering and Redbridge Hospitals and is currently the Chair of the NHS London Chairs and NEDs Anchor Network.
Mike is the director of a research and consultancy company, MBARC Ltd, which works with central and local government and the NHS on issues relating to social exclusion, specialising in working with marginalised communities.
Matthew Kershaw, Chief Executive and Place Based Leader for Health
Matthew Kershaw has almost 30 years of experience within the NHS and in 2018 was appointed as the first place-based leader for health in the country, helping to bring together local health and care services in one of London’s largest boroughs.
Matthew joined Croydon Health Services NHS Trust in 2018 to lead major transformational change to tackle health inequalities and deliver ambitious quality improvement programmes. Prior to this, Matthew was a Senior Fellow at The King’s Fund, where he played a key role in developing the ambitions for integrated care to better meets the needs of patients and local people. He has also held a number of senior leadership roles, as Chief Executive at Brighton and Sussex University Hospitals NHS Trust, East Kent Hospitals University Foundation Trust, where he led the Trust out of Quality Special Measures and Salisbury NHS Foundation Trust.
He has worked nationally at the Department of Health to develop delivery plans for the 18-week waiting time target and being the first trust special administrator. His career has also seen him work with the Care Quality Commission and Health Education England. Matthew is also the Senior Responsible Officer for urgent care, diagnostics and the COVID-19 vaccine programme across South West London.
Dr Subhro Banerjee, Medical Director and Caldicott Guardian
Dr Subhro Banerjee was appointed as our substantive Medical Director in May 2022. He is now the responsible officer accountable for the Trust’s medical workforce and for providing clinical leadership at Board level.
Dr Banerjee has worked in Croydon for more than nine years, and has been a Consultant in Emergency Medicine at Croydon University Hospital since 2013. Prior to this, he completed two out of his five Specialist Registrar years at Croydon, whilst completing his emergency medicine specialist training in South West London.
He continues to work in the Emergency Department one day a week, in addition to his duties as Medical Director.
Elaine Clancy, Joint Chief Nurse, Director of Infection, Prevention and Control (DiPC) and Executive Director of Midwifery, Allied Health Professionals and Quality Senior Responsible Officer for COVID-19 response.
Elaine was appointed as Joint Chief Nurse in April 2019, and was one of the first shared executive posts across Croydon Health Services NHS Trust and Croydon Clinical Commissioning Group to help speed-up decision making and deliver real quality improvements in patient care.
Elaine is a trained general and paediatric nurse, with specialist skills in emergency care nursing, and has over 30 years’ NHS experience. She has held a number of senior nursing and managerial roles at major London teaching hospitals, as well as in community services and NHS commissioning.
As the Trust’s Senior Responsible Officer for COVID-19 response, Elaine has led the Trust’s planning and response to the COVID-19 pandemic, in one of London’s hardest hit boroughs. As the Trust’s Director of Infection, Prevention and Control, Elaine also ensures that robust measures are in place to protect people from COVID-19 and other potential infections, in line with national and local guidance, to keep our patients and staff safe.
Lee McPhail, Chief Operating Officer
Lee McPhail was appointed as our Chief Operating Officer in September 2019, and is the latest senior leadership position to bring our Trust and NHS Croydon Clinical Commissioning Group (CCG) closer together to maxmise the resources available for the frontline.
Lee has more than 20 years’ experience within the NHS, including leading operational roles at Lewisham and Greenwich NHS Trust, Barts Health NHS Trust and prior to this, North Middlesex University Hospitals NHS Trust.
Lee first joined us in October 2018 as the Programme Director for Integration. He became the Trust’s Interim Chief Operating Officer in November 2018.
Rachel Flagg, Joint Director of Transformation and Commissioning
Rachel has been Joint Director of Transformation and Commissioning since May 2021 leading for Croydon on commissioning and transformation of Primary Care, Medicines Management, Mental Health, Learning Disability and Children and Young People. Rachel also oversees the delivery team for the One Croydon Alliance and the transformation work on joining up care across health, care and the voluntary sector in the community.
Prior to this role, Rachel was Deputy Director for the One Croydon Alliance. Previously she worked in transformation, partnership and commissioning roles in Southwark, including as Head of Partnership Commissioning for Children and Young People. Rachel was a civil servant before joining the NHS, working on policy areas including victims and witnesses of crime and troubled families.
Dr Neil Goulbourne, Director of Strategy, Planning and Performance
As a trained GP, Dr Neil Goulbourne has extensive experience in the health sector. After five years caring for people as a GP in London and the West Midlands, Neil went on to lead corporate development and innovation at Virgin Care.
As Deputy Director of Strategy for NHS England, Neil has also supported national programmes to take forward the NHS Five Year Forward View. Neil has helped shape the strategic direction and governance at Croydon Health Services NHS Trust since 2020, and has been instrumental in supporting integration between the Trust and NHS Croydon CCG to help join-up services and breakdown barriers between professional teams.
Mike Sexton, Chief Financial Officer
Mike Sexton was appointed in November 2019 as the Joint Chief Financial Officer, across both Croydon Health Services NHS Trust and NHS Croydon Clinical Commissioning Group (CCG). Prior to this appointment, Mike had been Chief Finance Officer at Croydon CCG since April 2013.
Mike’s leadership was instrumental in the 7-year financial recovery of the CCG, with all special measures withdrawn in 2019. Mike will continue his commitment to Croydon in working across both organisations, helping to ensure best value as we continue closer working to improve the health and care of one London’s largest boroughs.
With professional accounting qualifications awarded in both New Zealand and the United Kingdom, Mike brings a wealth of experience having held NHS board-level finance roles in both commissioner and provider organisations in south west London
Michael Burden, Director of Human Resources and Organisational Development
Michael first joined the Trust in 2011 and has 43 years’ experience of nursing and human resources management in healthcare.
He trained as a general nurse at St Helier Hospital and then as a registered mental health nurse before moving into human resource management in a number of healthcare settings followed by a period at the Royal College of Nursing.
Louise Cretton, Non-Executive Director / Vice Chair
Louise joined the Trust as a Non-Executive Director in 2014 and brings a wealth of knowledge about markets, research and business strategy.
She has been a lecturer at undergraduate and post graduate levels, and has conducted various research projects for the NHS, including a pilot project aligning staff engagement with improving patient experience.
Louise was appointed as Vice Chair in 2021, as deputy for our Chairman Mike Bell. She also chairs the Trust’s People and Place Committee, a sub-committee of the Board, which provides additional scrutiny and oversight of our strategy and delivery of plans to reduce health inequality, improve support for our staff, and achieve greater equality, diversity and inclusion in the workplace. This committee also provides assurance of our plans for integration to join-up the services available to improve the health and care of people in Croydon.
Most recently, Louise has become a member of the Learning and Quality Committee at Croydon College, to help support training and education in our borough and increase the Trust’s role as an anchor institution. She also chairs the Trust’s Remuneration Committee and is a Member of the Audit Committee.
Louise is a Chartered Member of the Market Research Society and a Non-Executive Director of Pittards Plc. She is also a Trustee of Surrey Clubs for Young People (SCYP).
Steven Corbishley, Non-Executive Director / Senior Independent Director (SID)
Steven joined the Trust in April 2013 and chairs the Trust’s Audit Committee. A chartered accountant by profession, he is currently a Director at the National Audit Office. During his career at the NAO so far, has audited a wide range of central government departments and their arm’s length bodies, including the Department of Health. He has also held senior non-executive roles at NHS South East London Joint Primary Care Trusts Boards and NHS Lewisham.
In his role as Chair of the Audit Committee, he has worked to strengthen our governance arrangements, embed risk management within the Trust, and ensure sound financial management and reporting.
Philip Hogan, Non-Executive Director
Philip joined the Trust having served for three years as a Lay Member and Chair of Finance and Primary Care Committee’s at Croydon Clinical Commissioning Group (CCG). Having retired from an extensive international business career in the private sector, Philip brings strong commercial and transformation experience to the Board.
He is now Chair of the Finance Investment and Transformation, Committee, a member of the Audit and Remuneration Committee’s and Chairs the Estates Programme Board for the Trust’s critical care upgrade.
Philip is a qualified accountant and holds an MBA from one of the UK’s leading business schools. He also serves as Chair of local Multi Academy Trust, The Collegiate Trust, delivering excellent education for over 4,000 learners aged 4 through to 18.
Paulette Lewis MBE, Non-Executive Director
Paulette Lewis brings over 30 years of healthcare experience with her to the Non-Executive Director role. Having worked in many different roles, including as a Director of Midwifery and Children Services and Executive Director of Nursing, Paulette is a versatile and well-rounded leader and director.
In addition to her professional experience, Paulette has also been recognised for her charity work. In 2002, she received the Social and Humanitarian Award and in 2014 was awarded with an MBE for her work supporting the improvement in maternal and infant mortality rates in Chad.
Jamal Butt, Non-Executive Director
As a Non-Executive Director at the Trust, Jamal is a member of the Finance Committee and Chairman of the Croydon Health Charity.
Jamal brings valued commercial, digital technology and healthcare experience, having spent more than 25 years in a variety of strategic, operational and innovative service development roles within the largest UK healthcare organisations, including Boots UK and LloydsPharmacy. He has also led the growth plans of several start-up companies.
Jamal is currently the CEO for MedAdvisor UK, one of the world’s largest Software as a Service (SaaS) digital medicines management platforms, whose goal is to help people make the best use of their medication.
Jamal is a strong advocate for promoting equality, diversity and inclusion and supports programmes to inspire BAME leaders onto board positions. He mentors a number of chief executives and students. He has also been appointed “Entrepreneur in Residence” at Cambridge Enterprise, the commercialisation arm of the University of Cambridge, which supports great ideas come to market.
Jamal is a trained pharmacist and was designated a ‘fellow’ of the Royal Pharmaceutical Society, for his services to the Pharmacy profession in 2018.
Dawn Reid, Associate Non-Executive Director
Dawn Reid was appointed to the Trust board in March 2021. Previously Dawn worked with Children and Young People within several local authorities. She is currently a Director for an award-winning housing provider.
Dawn has a wealth of knowledge and experience in Strategic Leadership, D&I and Transformation and Change. Dawn is also a Career coach and Mentor. In 2020 Dawn was appointed a fellow of the Royal Society of Arts for her work on change, particularly around Equality, Diversity, and Inclusion.
Dawn holds several other Non-Executive Director roles alongside her position within the Trust. She is a Trustee for both a prison rehabilitation charity Switchback and Partnership for Young London who advocate the needs of young Londoner to influence Government Policies. Alongside this, she is a Non-Executive Director with Haringey Community Benefit Society.
In May 2022, Dawn was nominated for an award at The Ethnicity Awards for her D&I work in the Housing sector.
Professor Andrew Rhodes, Non-Executive Director
Professor Andrew Rhodes joined the Trust in October 2021. After more than 30 years of experience in the NHS, Andrew now brings his medical expertise to Croydon.
Over the years, Andrew has held a number of leadership positions in the health service including being Chief Medical Officer for St George’s, a Regional Clinical Director at NHS England and Improvement (London) for Critical Care and Diagnostics, Medical Director at South West London Acute Provider Collaborative and a Clinical Chair for the Humber Acute Services Review.
Andrew takes on the role of being the Trusts university representative to oversee the highest standards of clinical education and training for the next generation of healthcare workers at Croydon University Hospital. He will also be responsible for challenging the Trust’s leadership team in decision making to ensure they are focused on delivering excellent health and care for local people.