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We want your visit to be as comfortable as possible.

  • Please speak to the nurse in charge or your keyworker if you have any concerns.
  • If there are further concerns, please contact Matron Sandra Mason on 020 8401 3000 or the Matron on call.
  • Alternatively, you can contact the Patient Advice and Liaison Service (PALS) on 020 8401 3201.

Please be assured that raising a concern will not impact your care.

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