A-Z of Services

Sexual Health Services

  • Address: Croydon Sexual Health Centre,  Croydon University Hospital,  530 London Road, Croydon, CR7 7YE
  • Reception phone number: 020 8401 3002

About the service

The sexual health team

PRE-BOOKED SLOTS FROM 8TH JULY 2019

Following client feedback the walk-in service will change to pre-booked slots available from 24 hours in advance. 

The reasons for changing are:

  • To reduce waiting times in clinic so that clients arrive closer to the time they are likely to be seen. 
  • To eliminate the long queue at opening time.
  • To reduce overcrowding in the waiting room. 
  • To improve patient experience. 

Please note:

  • Please arrive 15 minutes prior to your slot for registration and triage. 
  • Some patients are more complex and take longer to see – so you may have a wait before you are seen. 
  • If you fail to attend a pre-booked slot you will not be allowed to book in advance again.  
  • If you are more than 15 minutes late then you may have to rebook. 

Please call 020 8401 3766 from 5th July to book a slot for the next working day. If you have any comments please contact us on ch-tr@sexualhealth@nhs.net
 

The Croydon Sexual Health Centre is based at Croydon University Hospital

It provides a free, comprehensive and confidential sexual health service including:

  • Testing and treatment of sexually transmitted infections (STI's)
  • Condoms
  • Treatment of other genital infections
  • HIV testing
  • All contraception methods including pills, implants , coils and injections.
  • Treatment following sexual exposure to HIV (PEPSE)
  • Emergency contraception
  • Pregnancy test
  • Abortion advice and referral
  • Specialist clinic for young people 18 years and under (The Point Tues PM)
  • Tests results via text

Opening times

 
  Open Close Services offered
Monday 9am 5.30pm Contraception & sexual health
Tuesday 9am  12pm Contraception & sexual health
Tuesday 3.30pm 5.30pm Contraception & sexual health for young people only (18 and under)
Wednesday 11am 5.30pm Contraception & sexual health
Thursday 9am 5.30pm Contraception & sexual health
Friday 9am 4pm Contraception & sexual health
Saturday 9.45am 12.30pm Contraception only. Closed on Bank Holiday weekends.
  • Please note: Although we offer booked slots you should allow at least two hours for your visit. At busy times this might take longer. 

 

The POINT

The POINT is a clinic for specifically for young people (18 or under) only. It is open for walk in appointments on Tuesday afternoons between 3.30pm and 5.30pm

 

What if you can’t wait?

Please speak to a member of staff who will advise you of your options

 

What if we are closed and you need to be seen urgently? 

You can:

Contact your GP

Call 111 NHS emergency and Urgent Care Services (replaces NHS Direct)

If it's is an emergency you can go to the Emergency Department at Croydon University Hospital (Woodcroft Road entrance)

 

HIV services 

The HIV team at the Heath Clinic manages a cohort of over 900 HIV positive patients including the facility for inpatient care. For more information please call 0208 401 3648.

 

Specialist clinics

IUD appointment clinic

Monday         11am – 2pm

Tuesday         9am - 12pm

Wednesday    10:30am - 1:30pm  &  2pm - 5pm

Thursday        10am - 12pm  

Please note that a pre-IUD consultation will be required in the walk in clinic before booking an appointment, please call 0208 401 3761 for further details.

                                                                    

Other services provided

Young persons specialist nurse available

Natural family planning

Complex contraception

 

Referral clinics

Domiciliary Contraception Service is only available to Croydon Residents aged 25 years or under, others should be signposted to an appropriate service. Contact our nurse on 07773976488 or email ch-tr.youngpersonsoutreach@nhs.net.

IUD Clinic

Previously failed IUD/IUS insertion or removal, and deep subdermal implants - please email ch-tr.sexualhealth@nhs.net, attaching scan results where appropriate.

Psychosexual counselling

We offer a psychosexual counselling service for a range of sexual issues such as trauma, pain, ejaculation, orgasm and erection issues. Please ask your GP to email a referral to ch-tr.sexualhealth@nhs.net.

Chlamydia screening test

What is chlamydia?

Chlamydia is the most commonly diagnosed sexually transmitted infection (STI) in the UK. It is most common in men and women under 25. Most people who have it do not have symptoms.

The bacteria that causes chlamydia is found in the semen, vaginal fluids and throat of people who have the infection. Chlamydia is easily passed from one person to another through unprotected sex (not using a condom).

Any form of unprotected sex can put you at risk of catching chlamydia, including oral sex (but not simply kissing).

If you are aged between 15 - 25 years old, you can request a free Chlamydia self testing kit. Please complete this short form to access it. 

Why is chlamydia a problem? 

If chlamydia is not treated it can cause pain in the pelvis, infertility (being unable to have children) and ectopic pregnancy (a pregnancy in the fallopian tubes). The risk is increased if you get the infection again and again.

Even if you don’t have symptoms of chlamydia infection you can still pass the infection on to others. 

Typical symptoms include:

  • unusual vaginal discharge
  • pain when peeing or having sex
  • bleeding after sex or between periods
  • pelvic pain (pain in the lower part of the stomach) or painful testicles

If you have any of these symptoms you should see a health professional, even if you have tested negative for chlamydia as you may have a different infection.

How do I test for Chlamydia?

Patients aged 15-24 can ask their local Pharmacy/GP within the Croydon area for a free Chlamydia test kit. You can also fill in this form.

Chlamydia test kit request


The pack includes a test kit and instructions. You simply do a self-taken vaginal swab or a urine sample. This sample will also be tested for gonorrhoea. This is also a treatable infection like chlamydia.

If you want to have the test you will have to complete the Test Form in the pack. We ask for your address and mobile number on the form so that we can contact you with your results. We will not share your personal contact details with anyone else.

How do I get my result?

You will get your result (negative or positive) by text message within 14 days of sending away the test. If your test comes back positive (showing infection) you will be asked to attend the Sexual Health Centre on the Croydon Hospital site, London Road, Thornton Heath, CR7 & 7YE.

These infections can be treated with antibiotics. If your test shows you are positive the people you have had sex with recently will also need to be tested and/or treated.

If you do not receive a text message after 14 days, then please contact us on 0208 401 3008: There may have been a problem with the mobile phone network.

How do I protect myself from chlamydia and other STIs?

Use condoms every time you have sex and check the instructions in the packet if you are unsure how to use condoms correctly

If you have oral sex, cover the penis with a condom or the vagina with a plastic ‘dam’

Have a chlamydia test each time you have a new sexual partner

Contact Us

Angie Smith - CSP & Sexual Health Administration Manager

E: Ch-tr.cspcroydon@nhs.net

HIV

HIV (Heath Clinic) is an outpatient service for people living with HIV (Newly diagnosed and on-going care).

Service overview

Comprehensive care for HIV management including:

  • Multi-disciplinary team approach with seamless care for those diagnosed from in-patient stay to the clinic.
  • Consultant led medical care with access to in=patient facilities and investigations when appropriate.
  • Support and counselling for those newly diagnosed to aid adjustment and facilitate partner notification.
  • Specialist pharmacy to supply anti-retrovirals and verify any potential drug-drug interactions
  • Clinical nurse specialists to support in adherence to medications and holistic care – links to partner agencies for on-going social, psychological and peer support,
  • Joint management with obstetric and paediatric team to support management of pregnant HIV positive women

This combined repertoire of services had led to excellent outcomes as compared with benchmarked standards including high rate of: retention in care, virus suppression and restored immune system leading to return to good health.

We treat

Acute and chronic (long term care) of people living with HIV and support for testing of their immediate contacts.

Referral criteria

Adults diagnosed HIV positive

Partners of those diagnosed HIV positive can be seen by the associated GUM department for testing

How to refer

Letter to HIV Consultant, Health Clinic, Croydon University Hospital

Contact information

Letter to HIV Consultant, Heath Clinic, Croydon University Hospital

Tel - 0208 401 3648, 0208 401 3006

Emergencies - 9am – 5pm

Call switchboard and ask for HIV - GUM Registrar on call

Out of hours: call switchboard and ask for HIV - GUM Dr on call

Consultants and team

Dr Ian Cormack          Lead Consultant, clinic &ward consultant

Dr Alison Barbour       Consultant, clinic & ward consultant

Dr David Philips          Consultant

Dr Mette Rodgers       Consultant

Mr K Saungweme       Clinical Nurse Specialist

Mr C De Souza           Clinical Nurse Specialist

Ms D Johnson             Specialist Pharmacist

Clinicians

The team

Dr Ian Cormack
Consultant GUM Physician

Dr Alison Barbour
Consultant Physician

Dr Priyadharshini Thayaparan
Consultant - Family Planning

Dr David Phillips
Consultant Physician

Dr Mette Rodgers
Consultant HIV/Genitourinary Medicine

Dr Samia Adil        
Doctor - Family Planning

Dr Brenda Chizana        
Specialty Doctor

Dr Mahasti Darvishijazi
Specialty Doctor