Electronic referrals (eRS)
For Triage services: Triage Services
Advice and Refer (A&R) for Croydon GPs
Advice and Refer (A&R) is specifically for Croydon GPs. Please refer to the link provided below for a list of available A&R services or to view the Referrers guide to Advice & Refer.
Please note that Croydon GP Practices must select “Advice” on e-RS to access these services. Before submitting the request, kindly ensure you authorise to convert a conversion into a referral if you would the patient to receive an appointment.
A&G and A&R Services from 2025
For more information, please click here for Referrers Guide to Advice & Refer
Changes to the ENT referral process for Croydon GPs
From April 2025, a single point of referral (SPOR) is in place for all adult and paediatric ENT referrals (excluding two-week wait referrals for urgent suspected cancer or emergency ‘SOS’ cases) to Croydon, Epsom St Helier, Kingston, and St George's hospitals.
GPs will continue to use the NHS Electronic Referral Service (e-RS), the SPOR will be called SWL ENT Single Point of Referral-RAX or SWL Paediatric ENT Single Point of Referral-RAX and a new, simplified referral form is available in Ardens, DXS, and Medicus to support the referral.
Urgent suspected Cancer/Two-week referrals
All our two week wait (USC/2WW) services are available on e-RS - A full list of services, along with helpful information for both GPs and patients can be found below:
Urgent-referral-Info-for-GPs 2025
Urgent-Referral-Patient-Information 2025
Colorectal - Gastro Patient information
If you have any general queries about our services, or cannot find a service for CHS on e-RS, please email us at CH-TR.eRS@nhs.net or call 020 8401 3000 x4060