Main telephone number:
020 8401 3000

Wheelchair service

The wheelchair service provides wheelchairs to adults and children with permanent mobility problems.

We provide assessment, provision, review and maintenance of  specilaised buggies, manual wheelchairs and powered indoor and indoor/outdoor powered wheelchairs. We do not provide scooters or outdoor-only wheelchairs.

We provide a wide range of specialist cushions to prevent pressure sores and to support good posture. We provide an in-house special seating service supplying bespoke wheelchairs where required.

We offer a voucher scheme allowing clients to joint fund models of wheelchairs that would not be available to them from the NHS. However vouchers cannot be used to purchase scooters or outdoor-only powered chairs.

We offer maintenance to all wheelchairs provided via contractor Serco Health Ltd.





What do I do if I haven’t received my appointment yet?

When we receive your referral we will send you a letter of acknowledgement. An appointment will be offered within 18 weeks of receipt of a referral. If you would like to speak to the service about an appointment please call 020 8665 9313.

What do I do if I want to change or cancel an appointment?

Call 020 8665 9313

What should I bring to my appointment?

When the appointment is booked you will be advised where the appointment is and what you will need.

What time should I arrive for my appointment?

Please arrive promptly for your appointment.

Contact Us

Wheelchair Service

Access Ability Centre

28 Boulogne Road

Croydon CR0 2QT

Telephone 020 8665 9313 lines open between 10-12 and 2-3 pm only Monday to Friday
Fax 020 8665 9169

For repairs contact NRS Mobility Care Ltd on 0844 8936368

The wheelchair service has a User Group which meets bi-monthly. For further information please call the wheelchair service.

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