Main telephone number:
020 8401 3000

Health Visiting for Older People

The health visiting for older people (HVOP) team visits people  in their home and  provides a supportive service to vulnerable, frail, isolated older people. The team enables older people to maintain independence and promotes dignity and quality of life in their own home, thus preventing admission to hospital and long term care.

The service is provided by a team of qualified health visitors and community nurses and supported by health visitor support workers.
They are based at Thornton Heath Health Centre and Shirley Clinic.

The HVOP Team is a unique, highly valued service which was initiated 14 years ago by a group of GP commissioners who identified an unmet need for a health visiting service specifically targeted at vulnerable isolated older people to provide one to one home visits and access to services enabling independence at home and preventing hospital admission.

We provide a gateway to services – medical, social, financial and environmental, including benefit applications and assessment for equipment and continence products.

We also support carers and families and act as advocates on behalf of the older person.

The HVOP Team assesses need, identifies services required and develops and implements a plan, to maximize optimum health and independence. 

Services offered:


  • Identified needs – isolated, frail, vulnerable older people, who are deemed not coping 
  • Falls and accident prevention – prevention of hospital admission 
  • Recent bereavement and/or carer stress 
  • Assessment for equipment, supporting independence 
  • Health promotion and education
  • Advice on benefits and other support such as home safety, nutrition, social networks, housing options, travel  and other useful resources





What do I do if I haven’t received my appointment for a home visit yet?

An appointment letter will be sent by post – usually within 10 days of receipt of the referral by the HVOP Team. If you need an urgent visit please contact the team prior to receipt of a letter.

What do I do if I want to change or cancel an appointment?

Telephone the HVOP Team to rearrange

Contact Us

Health Visiting Team for Older People

Shirley Clinic

135 Shirley Rd



Tel: 020 8714 2800


Thornton Heath Health Centre

61a Gillett Road

Thornton Heath



Tel: 020 8714 2700

Fax: 020 8714 2744

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