Main telephone number:
020 8401 3000

Croydon Psychological Therapy and Well-Being Service

Croydon Psychological Therapy and Well-Being primary care service offers a range of brief psychological interventions to treat common mental health problems, such as depression and anxiety. This includes 1:1 therapy e.g. cognitive behavioural therapy (CBT) and counselling; CBT groups e.g. stress and worry group; guided self-help; mindfulness; on-line therapy; and workshops e.g. sleep, confidence building.

We operate in a number of locations including Shirley; Central Croydon; Purley; and a few GP practices, including East Croydon Medical Centre.

We treat a range of difficulties using CBT including depression, general anxiety, health anxiety, social anxiety, phobias, PTSD, obsessive compulsive disorder, and panic.

This can be accessed face to face, or on-line.

Counselling/ Inter-Personal Therapy is also available for bereavement and other loss, family and relationship issues etc.

We have a specialist service for people who suffer from a chronic health condition (such as diabetes, or heart disease) and stress/low mood as a result.

Long Term Conditions Project

This service aims to support people living in Croydon who have a long term medical condition. We work alongside hospital based teams, such as the Departments of Gastroenterology and Rheumatology at CUH, seeing patients for whom their condition is stressful and has an impact on their mood. We can offer 1:1 short-term therapy and a 6 week long term conditions group, where people can get support from other people also struggling to live with their condition.

In collaboration with the Dietetics department at Croydon University Hospital we run an 8 week group for obese adults to look at emotional over-eating. This course aims to help people identify physical hunger, develop new ways to self-soothe other than through food, become more assertive, develop self-compassion and self-esteem.

An 8 week mindfulness group for patients with a long term health condition is also available.

This is available in different sites in Croydon, including CUH.

Project lead: Dr Joanna Roberts joanna.roberts@slam.nhs.uk Telephone: 07885 245 758

Contact Us 

Croydon Psychological Therapies and Well-Being Service (IAPT),

Wickham Park House,

Bethlem Royal Hospital,

Monks Orchard Road, BR3 3BX

 

Telephone: 0203 228 4040 (reception)

Also: Davis House, Robert Street, Croydon, CR0 1QQ Telephone: 0203 228 9652

 

Clinical lead: Leslie Rossouw

Email: leslie.rossouw@slam.nhs.uk

 

Frequently asked questions 

Below you’ll find a series of questions we are often asked by people who are looking to refer to the service. If the answer you are looking for is not here, please do not hesitate to contact us.

How do I refer to the Croydon IAPT service?

You can refer to the service in a number of ways, which can be found here.

How much does it cost?

Croydon IAPT is part of the NHS and as a result is a free service to anyone who is eligible.

How do I know if I am suitable?

A detailed breakdown of our inclusion criteria can be found here. You will also need to ensure you are registered with a Croydon GP. If you are unsure if your GP falls into the borough of Croydon, you can contact us and we will advise you on which service you fall under.

What if I am in urgent need of help?

Unfortunately the IAPT service is for mild to moderate mental health diagnosis and as a result we are unable to see anyone who feels that they are in need of urgent help or are a risk to themselves or others. If you feel that you are in this situation, please consult our crisis information page where you can find contact details of appropriate services.

Where is Croydon IAPT based?

Our main site is at Wickham Park House at the Bethlem Royal Hospital, however we are continually trying to reach out to as much of the borough as possible and have other sites that we work out of in East Croydon, central Croydon and Purley.

What if someone I know wants to refer but doesn’t speak English as a first language?

If you or someone you know wants to refer but doesn’t feel comfortable conversing in English, an interpreter can be provided for your sessions. We will organise this for you on your behalf and the cost covered by the service.

Is there parking at Wickham Park House?

If your appointment is at our main site at the Bethlem Royal Hospital, there is free parking at the clinic, although this can be very busy at times.

Will my information be shared with anyone else?

We have a legal duty to keep your information confidential. We share information about you with other healthcare providers to give you the best possible care. If you would not like your information shared with your GP or other healthcare providers, please tell the person you are seeing at the IAPT service. We cannot give other organisations information without your consent this might include housing departments, education services or your employer. This also includes if a family member contacts us on your behalf. There might be a legal reason for us to share information about you however, for example, if a child is at risk. In such situations, we must, by law, share information with other organisations.

I want to access the service, but am still worried about someone seeing my details?

If you are still worried about your information being seen by someone else, we can also offer a pseudonym so that you can be known by a different name during your time with our service. To enquire about this, please mention it when referring. 

 

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