Main telephone number:
020 8401 3000

Children's Universal Services

Health Visitors and School Nurses

The Children's Universal Service (CUS) consists of Health Visitors, School Nurses, School Immunisation Team, Breast Feeding Team, Family Nurse Partnership, and Looked After Children’s Team.

The CUS Teams support children and young people aged 0 – 19 years and their families to be healthy, stay safe, enjoy life and achieve their full potential. We provide a range of health promotion activities as interventions to help prevent ill-health.


Health Visiting Service

The Health Visiting Service aims to promote the health and wellbeing of children aged 0 – 5 years and their families, and can offer practical advice and support on a range of topics related to parenting.

The service works in partnership with other agencies to support and enable families to access health information and services appropriate to their needs - these include family doctors (GPs), Children’s Centre’s, Voluntary organisations and Nurseries.

The Healthy Child Programme is led by the Health Visiting Team. The team provides a service which will include contacts with children and families at the following times:

  • 28 – 36 weeks of pregnancy
  • New birth visit (10 – 14 days after delivery)
  • 6 – 8 weeks after birth
  • 9 month developmental review for your child
  • 2 – 2 ½ year developmental review for your child
  • New residents to Croydon with children under 5 years of age 

For further details about the Healthy Child Programme, please visit:

To find out more about the Health Visiting Service, please view our leaflet in the Documents section at the top of the page.

The Health Visiting Service offers open access to Child Health Clinics. Please see the Child Health Clinics document at the top of the page or contact your local Health Visiting team for further details and opening times.

Your local Health Visiting Team can be contacted on a Monday to Friday, from 9am to 5pm, excluding Bank Holidays. There are seven health visiting teams, and each team has a duty system which facilitates access to a health visitor by telephone on a daily basis. The teams can be contacted for advice or to discuss appointments and are based in the following clinics or health Centre’s:

Thornton Heath Health Centre

61A Gillett Road,


Tel: Duty Health Visitor 020 8714 2700


Woodside Health Centre

3 Enmore Road

SE25 5NT

Tel: Duty Health Visitor 020 8274 6900


Shirley Clinic

135 Shirley Road,


Tel: Duty Health Visitor 020 8714 2800


Purley Clinic

Purley War Memorial Hospital

856 Brighton Road,


Surrey CR8 2YL

Tel: Duty Health Visitor 020 8401 3000 extension 2374


Parkway Clinic


New Addington,


Tel: Duty Health Visitor 020 8714 2950


Lennard Road Health Centre

12-18 Lennard Road,


Tel: Duty Health Visitor 020 8274 6300


Broad Green Health Centre

1-13 Lodge



Tel: Duty Health Visitor 020 8714 6880


Breastfeeding support team 


There is a dedicated Breastfeeding Support Team which provides breastfeeding support groups (Baby Cafès) each day across Croydon. In addition, the team offer a Mum2mum peer support service in New Addington/Fieldway and Waddon. For further details visit:


School Nursing Service -

The school health team provides a free health service to children and young people in Croydon. It consists of Specialist Community Public Health Nurses (SCPHN), Staff Nurses and School Nurse Assistants. The team offers services throughout the year, including school holidays. Read more ...


School Immunisation Team


Family Nurse Partnership

The Family Nurse Partnership is a maternal and early years public health programme. Using a psycho-educational approach it provides on-going, intensive support to young, first-time mothers and their babies (and fathers/ other family members, if mothers want them to take part). Structured home visits are delivered by highly trained nurses and start in early pregnancy, continuing until the child’s second birthday. The delivery of the Healthy Child Programme is encompassed within the Family Nurse role.

The Family Nurse Partnership is a preventive programme and has the potential to transform the life chances of the most disadvantaged children and families in our society, helping to improve social mobility and break the cycle of intergenerational disadvantage. Health in pregnancy, and the quality of the caregiving babies receive during the first years of life, can have a long lasting impact on a child’s future health, happiness, relationships and achievement of their aspirations.

Family nurses use programme materials and methods to enable young mothers (and fathers) to achieve three main aims:

  • To improve their pregnancy outcomes, so that their baby has the best start in life
  • To improve their child’s health and development by developing their parenting knowledge and skills
  • To improve parents’ economic self-sufficiency, by helping them to achieve their aspirations (such as employment or returning to education)

Please see the website: for further information.

Notifications can be made by anyone and the notification criteria are:

  • First time parent
  • 19 or younger at last menstrual period
  • Less than 28 weeks gestation
  • Have a Croydon address 

The Family Nurse Partnership Team can be contacted at:


Lennard Road Health Centre

12-18 Lennard Road,


Tel: 0208 274 6303




Looked After Children's Team


There is evidence that children who come into care and are defined as Looked After Children, experience similar health issues as their peers, but to a greater extent. This can be due to the life events they have encountered in their journey to being placed by the local authority.

The Looked After Children Health team and the local authority work closely together to adhere to their statutory duties to safeguard and promote the health and wellbeing of looked after children and young people 0-18 years, ensuring that health needs are highlighted and addressed and outcomes improved.

The Looked After Team can be contacted at:


020 8274 6300 and ask for the Looked After Children Health Team

(Monday – Friday 9am – 5pm (except Bank Holidays)



What do I do if I haven’t received my appointment yet?

Please phone the team nearest to your home - the contact
details are in your parent held record (Red Book).

What do I do if I want to change or cancel an appointment?

Phone the team to let them know between 9.00 am and 5.00 pm.

What should I bring to my appointment?

Always bring your Red Book to any clinic appointments and any other letters or information about your child.

What time should I arrive for my appointment?

Please arrive in good time for your appointment.


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