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Listening into Action

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We've been listening - now we are taking action

Listening into Action has revolutionised the way that we improve our services, putting staff in the driving seat of identifying and delivering real, practical change that benefits our patients. 

Croydon Health Services is one of 26 Trusts in England who are pioneering the “Listening into Action” way of working.

Fully supported by the Trust's Chief Executive John Goulston, it puts staff and the patients they care for at the very centre of change.



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