Main telephone number:
020 8401 3000

Translation Services

Everyone should have equal access to health services.
For Croydon residents with language needs, the NHS provides comprehensive and professional interpreting services in more than 50 languages - either over the telephone or in person, and including British Sign Language.
If you or a member of your family or friend need this service, please let staff know and they will make the arrangements.
In addition, NHS Direct - available 24 hours a day - can provide confidential interpreters in many languages, within minutes of a call. All NHS Direct needs to know is the language you speak and then an interpreter will be connected to the line.

Languages available

The information above is available on the front page of this website in the following languages:

Information leaflets

NHS Direct also has fact sheets on common health conditions such as heart disease, depression and asthma and advice on pregnancy, healthy living and what to do if you’re feeling ill translated into a number of languages.

If you would like to request any of the Trust’s own written information in another language or format please use this form.

Flu leaflets have been translated into six different languages. You can download them under 'Documents' in the right hand column.


Support for people with learning and literacy disabilities

People who have learning and literacy difficulties may need a bit more time and have very individual needs.
Communication passports are a way of supporting and enabling people with a learning disability to show others who they are and what's important to them.
The passports are owned by the patient who decides what information is recorded

Carers can also be involved in contributing to the passport and supporting a person with a learning disability to complete it.

We actively encourage the use of these passports in our hospitals and clinics.
If you would like more information or advice on how to get a communication passport contact the Patient Advice and Liaison service on 020 8401 3210.

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