Main telephone number:
020 8401 3000

Privacy and Dignity

Woman patient beside bed

We promise the people of Croydon we will do our best to ensure you feel cared for by helpful and welcoming staff who respect you as an individual and you feel it's getting better all the time as we improve our services.

Single sex (or gender) accommodation

The majority of our wards have single sex bays and separate washing and toilet facilities for men and women.

The Trust is proud to confirm that mixed sex accommodation has been eliminated across all our inpatients wards, and patients are only placed in bays on wards alongside the same gender. The one exception, based on clinical needs, is the critical care unit but appropriate accommodation is found within 6 hours as per policy.

Croydon University Hospital is committed to providing every patient with single sex accommodation, and continues to commit to providing this high quality standard on a daily basis.

How do we measure assurance?

We have a robust monitoring system, and escalation  process Trust wide. it is discussed at operational bed meetings throughout the day , and daily reports to the Chief Operating Officer of our status.

What does Single Sex Accommodation mean? 

  • The bay/ ward where your bed is will only have patients of the same sex
  • Your toilet and bathroom is just for your gender, and will be close to your bed. 

There are 65 single rooms at the hospital (not including those on the maternity and children’s wards) which may be available for NHS patients who need additional privacy.

46 of these rooms have an ensuite toilet and shower or bath and a further seven have an ensuite toilet.   

Eliminating mixed sex (gender) accommodation - statement of compliance

Croydon Health Services NHS Trust is pleased to confirm that we are compliant with the Government’s requirement to eliminate mixed-sex accommodation, except when it is in the patient’s overall best interest, or reflects their personal choice. 

We have the necessary facilities, resources and culture to ensure that patients who are admitted to our hospitals will only share the room where they sleep with members of the same sex, and same-sex toilets and bathrooms will be close to their bed area. 

Sharing with members of the opposite sex will only happen when clinically necessary (for example where patients need specialist equipment such as in the Intensive Care Unit). 

If our care should fall short of the required standard, we will report it. We will also set up an audit mechanism to make sure that we do not misclassify any of our reports.

Declaration approved by Trust Board 26 March 2012

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