Main telephone number:
020 8401 3000

Bereavement Services

For over 15 years Croydon Health Services Bereavement Service has offered support to the relatives and friends of those who die in Croydon University Hospital.

The service offers an opportunity to work through some of the painful emotions and difficulties following the death of a loved one in a confidential and supportive environment.

Bereavement Department’ number is 020 8401 3143/44 and the ‘Chaplain’s  Bereavement counselling’ number is 020 8401 3105.

There is an answerphone service and your calls will be returned, ensuring privacy and sensitivity at all times.

A copy of our leaflet ‘Bereavement Support Service at Croydon University Hospital’ can be sent to you on request.
The chaplains may also be contacted on the above number for help and advice in making funeral arrangements.

N.B. Croydon Health Services Bereavement Service does not currently offer counselling support to children but the chaplain can assist parents in finding suitable support for bereaved children and young people.


The Mortuary managed by Croydon University Hospital NHS Trust.

The Mortuary has an HTA license and provides secure storage for all hospital deaths and a post-mortem service

The Mortuary deals with consented hospital post-mortems

The mortuary works closely alongside the Bereavement Office, which manages issuing Medical Certificate of Cause Death and facilitates the completion of cremation paperwork. The bereavement staff also work closely with the families, returning property and valuables, and liaising with the mortuary to arrange viewings where requested of the deceased.

Mortuary Croydon University Hospital NHS Trust

The Mortuary is located externally next to the ED Department, via Mayday Road entrance.

However, during the ED Rebuild project the only access, to Mortuary is by Crossland Road that is located off London Road opposite Boots opticians

Parking for a short period is available.


Main Mortuary

Normal Opening hours

09.00 - 11:45 and 13:00 - 15:30hrs Monday to Friday (excluding Bank\Public Holidays).

Viewings within these times are with appointment only please contact the Mortuary staff on 0208 401 3000 ex 4712 to arrange an appointment time

To avoid disappointment relatives cannot arrive without an appointment for viewings


Out of Hours

Unfortunately, outside normal opening hours the Mortuary is closed

Please contact Ward Staff who will instruct you of the out of hour’s procedures

Viewings to avoid disappointment relatives cannot arrive without an appointment please speak to Ward Staff for advice


Key contacts

Bereavement Office

Open 8.30am-4pm Monday-Friday

Located by Woodcroft Wing Entrance, Ground Floor Yellow Zone

020 8401 3000 ex 3144 or 3143

Coroner’s Office

2nd Floor Davis House





Croydon Public Mortuary

Thornton Rd, Thornton Heath, Surrey CR7 6BB

020 8684 9135

Monday – Friday 9am–1pm 2pm–4pm

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