Main telephone number:
020 8401 3000

Single Point of Assessment (SPA)

 Single Point of Assessment

The Single Point of Assessment is available 24 hours a day, 7 days a week, and enables referrers to speak with an experienced community nurse when making a referral to Croydon Health Services community services when the referrer does not know which community service to refer the patient to.

Advice is given on the most appropriate community service for the patient’s needs to maximise patient independence, avoid hospital admission and ensure their health and social care needs are met. 

Advice is given around ALL community services, however, at present only the following services allow referrals to be made using this method:

  • District Nursing
  • Rapid Response
  • Falls
  • Community Matron
  • Continence
  • Domiciliary Physiotherapy
  • Tissue Viability 
  • Health Visitors for Older People 

It is planned that all referrals for all community services will go through the SPA in the near future as the service is developed.

The SPA clinician co-ordinates the referral. One form is required to make a referral to community services.


Single Point of Assessment

Telephone: 020 8274 6195 (08.00 to 20.00)

Telephone 07900 138820 (20.00 to 08.00)

Fax: 020 8274 6463



If you would like a representative from the Transforming Adult Community Services team to attend one of your practice meetings or would like more information about the service please contact:


Telephone 020 8274 6423



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