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Better Services Better Value

Better Services Better Value is a review of health services in south west London, including Croydon and parts of north east Surrey. The aim is to ensure patients receive high quality care, particularly in emergency and maternity services, every day of the week, in every hospital.

The BSBV review has looked at possible options for the future of services at Croydon University Hospital. The three other trusts in South West London included were Kingston Hospital NHS Trust, Epsom and St Helier NHS Trust and St George’s NHS Trust.

Croydon Clinical Commissioning Group (CCG) has seen the proposed options for the future of services and is looking at the next stage of the review with health leaders from CCGs in neighbouring areas. This follows the decision by Surrey Downs CCG to withdraw from the programme in November 2013.

John Goulston, chief executive of Croydon Health Services NHS Trust said:

“We fully support the recommendations put forward by BSBV and agree that providing a more consistent standard of care especially in emergency and maternity is in the interests of our patients and their families.  It is extremely good news for Croydon that its hospital appeared in two proposed preferred options as a major site, with A&E, children and maternity services.

“We are making continued progress and investment in emergency care at the hospital and agree that change is required to how we provide services across this area so it is always excellent and professional - this is all in the interests of patients, their families and staff.”

Frequently Asked Questions

How has Croydon Health Services NHS Trust been involved in the BSBV review?

The Trust’s doctors and nurses been involved in the BSBV clinical working groups, looking at the way care is delivered in six services areas, including maternity and emergency care. Each group developed ‘models of care’, looking at how hospitals in south west London could work in the future, so that they meet important clinical standards. Croydon Health Services NHS Trust’s medical and nursing directors sit on the BSBV clinical strategy group and the chief executive is on the programme board which looks at the review’s overall progress.

How does the BSBV review affect Croydon University Hospital?

The review published a draft pre-consultation business case (PCBC) in May 2013 with three options for future services. Croydon University Hospital will remain as a major acute hospital, with full A&E and maternity services, under two proposed preferred options. The hospital will also continue to provide children’s short stay and specialist care, day case surgery and an urgent care centre under the preferred and alternative option.

The third, least preferred option, proposed CUH becoming a local hospital, without a full A&E and consultant-led obstetric unit. Under this option, more patients face greater disruption and will have to go to hospitals outside the area.

Where can I get more information about the review?



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