Big Conversation 1 web
Trust launches point of delivery teams (PODs) to enhance access to care
21 February 2017

We have made it easier for you to contact us to manage your hospital appointments.

We have brought together the administrative support teams for many of our specialist services so that local GPs and patients can easily arrange their appointments and keep in contact with us.

From 27 February, we started to open PODs – or Point of Delivery teams – which offer a single direct telephone number and a dedicated email address for each group of specialist services to make it easier for you to contact us to manage your appointments.

All PODs will be open from 8.30 to 17.30, Monday to Friday.

The PODs will mean that our dedicated teams can keep track of your care, from start to finish, helping us monitor waiting times. This will also help us to keep your GPs informed about your care.

If you have any questions, or are unsure who to call, please contact call 020 8401 3000, where one of our staff will be happy to help you.

Below are the contact details for each POD.

 

POD

SPECIALTIES

DIRECT DIAL

EMAIL

POD1

Elderly care, Neurology, Rheumatology

020 8401 3973

CH-TR.specialistmedicine1@nhs.net

POD2

Respiratory / Chest Clinic, Cardiology

020 8401 3974

ch-tr.cardiologyrespiratory@nhs.net

POD3

Gastroenterology, Endoscopy

020 8401 3975

CH-TR.specialistmedicine1@nhs.net

POD4

Dermatology (inc. Childrens), Haematology & Pathology, Breast

020 8401 3977

CH-TR.specialistmedicine2@nhs.net

POD5

Maxfax & Oral, Orthodontics, Restorative Dentistry, ENT & Children’s ENT

020 8401 3978

CH-TR.headandneck@nhs.net

POD6

General & Children’s Surgery, Vascular, Colorectal

020 8401 3979

CH-TR.generalsurgery@nhs.net

POD

SPECIALTIES

DIRECT DIAL

EMAIL

POD7

Urology (inc. Children’s Urology)

020 8401 3980

CH-TR.Urology@nhs.net

POD8

Orthopaedics (inc. Children’s Orthopaedics)

020 8401 3981

CH-TR.orthopaedics@nhs.net

POD9

Community and Acute Paediatrics

020 8401 3982

CH-TR.paediatrics@nhs.net

POD10

Fertility, Obstetrics and Gynaecology

020 8401 3983

CH-TR.obsgynaequeries@nhs.net

POD11

General Medicine, Renal, Diabetes / Endocrine

020 8401 3976

CH-TR.generalmedicine@nhs.net

POD12

Pain Management

020 8401 3305

CH-TR.painmanagement@nhs.net

POD

SPECIALTIES

DIRECT DIAL

EMAIL

 

POD13

 

 Cancer and 2WW Services 

020 8401 3986

CH-TR.urgentreferraloffice@nhs.net

This is a printable version of https://www.croydonhealthservices.nhs.uk/?locid=01xnew0h1&Lang=EN&htm=&pr=