Main telephone number:
020 8401 3000
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Trust launches point of delivery teams (PODs) to enhance access to care
21 February 2017

We have made it easier for you to contact us to manage your hospital appointments.

We have brought together the administrative support teams for many of our specialist services so that local GPs and patients can easily arrange their appointments and keep in contact with us.

From 27 February, we started to open PODs – or Point of Delivery teams – which offer a single direct telephone number and a dedicated email address for each group of specialist services to make it easier for you to contact us to manage your appointments.

All PODs will be open from 8.30 to 17.30, Monday to Friday.

The PODs will mean that our dedicated teams can keep track of your care, from start to finish, helping us monitor waiting times. This will also help us to keep your GPs informed about your care.

If you have any questions, or are unsure who to call, please contact call 020 8401 3000, where one of our staff will be happy to help you.

Below are the contact details for each POD.

POD

SPECIALTIES

DIRECT DIAL

EMAIL

POD2

Respiratory / Chest clinic
Cardiology
Community services - heart failure, cardiac rehabilitation , Croydon respiratory service

020 8401 3974

CH-TR.cardiologyrespiratory@nhs.net

POD4

Dermatology
Clinical Haematology
Breast
Plastic

020 8401 3977

CH-TR.specialistmedicine2@nhs.net

POD5

Maxillo facial

Orthodontics
Restorative dentistry
Ear, Nose and Throat

020 8401 3978

CH-TR.headandneck@nhs.net

POD9

Community Paediatrics
Acute Paediatrics

020 8401 3982

CH-TR.paediatrics.admin@nhs.net

POD10

Obstetrics &Gynaecology and Continence

020 8401 3983

CH-TR.obsgynaequeries@nhs.net

POD

SPECIALTIES

DIRECT DIAL

EMAIL

 

POD1

 

Elderly Care
Neurology
Rheumatology

020 8401 3973

CH-TR.specialistmedicine1@nhs.net

POD

SPECIALTIES

DIRECT DIAL

EMAIL

POD3

Gastroenterology
Endoscopy

020 8401 3975

CH-TR.gastro@nhs.net

POD6

General and Paediatrics Surgery
Vascular
Colorectal

020 8401 3979

CH-TR.generalsurgery@nhs.net

POD7

Urology

 

020 8401 3980

CH-TR.urology@nhs.net

POD8

Orthopaedics

 

020 8401 3981

CH-TR.orthopaedics@nhs.net

POD11

General Medicine
Renal
Diabetes / Endocrine

020 8401 3976

CH-TR.generalmedicine@nhs.net

POD 12

Pain management

020 8401 3305

ch-tr.painmanagement@nhs.net 

 

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