Main telephone number:
020 8401 3000

Board of Directors

Mike Bell, Chairman

Mike Bell

Since joining Croydon Health Services in 2013, Mike Bell has helped shape the Trust’s vision and, alongside its senior management team, has seen the organisation deliver continued improvements in care and performance.

The Trust has formed new alliances with the local authority, commissioners, GPs, mental health services and the voluntary sector to make services more joined up for patients.

Mike has held a number of senior positions across the NHS, including chair of the London Mental Health & Employment Partnership and vice chair of NHS London.

He is the director of a consultancy company, MBARC Ltd, which works with central and local government and various NHS bodies on issues relating to both social exclusion and quality assurance.


Executive Directors

John Goulston, Chief Executive 

John Goulston

John Goulston has more than 20 years’ experience as a Chief Executive and Director of Finance within the NHS.

He took on the role of Chief Executive of Croydon Health Services NHS Trust in May 2012 and has led a transformation of the Trust’s services during a period of unprecedented challenges for the NHS.

This includes overseeing continued quality improvements and steering the Trust out of financial special measures.

John was instrumental in adopting “Listening into Action” – a way of working that empowers frontline staff to make the changes they want to improve care standards.

Supported by this, the Care Quality Commission’s recent inspection described the Trust as having made “significant progress.”



Azara Mukhtar, Director of Finance 

Azara Mukhtar

Azara Mukhtar was instrumental in the Trust’s exit from NHS Improvement’s financial special measures after only seven months in February 2017. The Trust’s recovery plan was carefully developed with close inclusion of senior clinicians.

A qualified accountant, Azara joined the NHS in 1995 and held a number of senior finance roles at NHS London, Barts and The London and Guy’s & St Thomas’. Azara joined the Croydon Health Services as our Director of Finance in 2013.



Michael Fanning, Director of Nursing, Midwifery and Allied Health Professionals

Michael Fanning

Michael Fanning joined the Trust as Interim Director of Nursing, Midwifery and Allied Health Professionals in December 2014.

A registered nurse since 1983, Michael brings with him more than 30 years’ experience in the NHS, including eighteen months at the Department of Health. He offers a wealth of experience as both a senior nurse leader and operational manager and has also worked as a Clinical Director in the commercial sector.

Michael was previously appointed as a panel member to the Nursing & Midwifery Council to hear fitness to practice hearings and he has also worked for several years as a volunteer counsellor for a charity in Oxford.


Nnenna Osuji, Medical Director

Nnenna Osuji

With more than 20 years’ experience within the NHS, Dr Osuji has been the Medical Director at Croydon Health Services since September 2015. The Medical Director is the most senior medical position at an NHS Trust, sitting on the Board to provide a clinician’s voice on all management decisions.

Dr Osuji also oversees the planning of the Trust’s medical workforce to care for people in Croydon.

Dr Osuji joined the Trust as a Consultant Haematologist in 2005. She is an active member of the National Clinical Research Network for Cancer Chemotherapy and Pharmacy Advisory Service Committee. She is also an associate lecturer and consultant for the NHS Leadership Academy, Open University, Hay Group Mary Seacole Programme, which develops leadership across the health service.


Jayne Black, Deputy Chief Executive and Chief Operating Officer

Jayne Black

Jayne Black joined the Trust as Chief Operating Officer and Deputy Chief Executive in November 2014.

A nurse by background, Jayne has held director roles in operations, strategy and transformation within acute and community healthcare trusts.

Previously Jayne was Director of Strategy & Transformation for Maidstone & Tunbridge NHS Trust and West Kent Clinical Commissioning Group – a joint appointment to improve access to NHS care, in and out of hospital, for people in the local community.

Jayne has held senior nursing roles in surgery, medicine and critical care.


Non Voting Executive Directors

Michael Burden, Director of Human Resources and Organisational Development

Michael Burden

Michael first joined the Trust in 2011 and has diverse experience of nursing and human resources at the frontline of care.

He was trained as a general nurse and then as a registered mental health nurse at St Helier Hospital, before joining HR management at Mid-Surrey Health Authority and the Royal College of Nursing.

His HR team has worked hard to ensure staffing levels are safe and that staff feel supported and recognised – for example through our Croydon Stars Awards.


Lisa Chesser, Director of Planning & Informatics

Lisa Chesser

Lisa Chesser joined the Trust in April 2014, arriving from the NHS Trust Development Authority. Previously Lisa worked at NHS London, the capital’s strategic health authority, and led the Transforming Community Services programme which included the establishment of Croydon University Hospitals as an integrated care organisation.

She also led the establishment of the two Community Healthcare Trusts in London and a number of Social Enterprises including Bromley Healthcare, several GP practices and the Wound Care Service in Tower Hamlets.



Non-Executive Directors

Dr James Gillgrass

James Gillgrass

Dr James Gillgrass became Non-Executive Director in January 2014 following a long medical career. He worked in various hospitals including Croydon University Hospital before becoming a GP in Croydon in 1983.

In addition to establishing a medical practice, Dr Gillgrass has held a number of leadership positions in local GP organisations including Chairman of the Croydon Local Medical Committee, Chief Executive of Surrey and Sussex Local Medical Committees and Chairman of the Practice Based Commissioning Group in Croydon. He was also the Surrey and Croydon representative on the British Medical Association’s GP committee between 2004 and 2009.

Dr Gilgrass has chaired the Trust’s Appointments Advisory Committee since March 2014, which has overseen the appointment of more than 10 consultants in 2016/17.

Louise Cretton 

Louise Cretton

Louise Cretton took up this position in 2014 and brings a wealth of knowledge about markets, research and strategy.

She has been a lecturer at undergraduate and post graduate levels and conducted various research projects for the NHS, including a pilot project aligning staff engagement with improving patient experience.

Louise is a member of The Market Research Society and sits on the Editorial Board of The International Journal of Market Research.

Louise chairs the Trust’s Finance & Performance Committee to provide additional scrutiny and oversight, which supported the Trust’s exit from Financial Special Measures and continued improvements in operational performance.

Steven Corbishley

Steve Corbishley

Steven joined the Trust in April 2013 and Chairs the Trust’s Audit Committee.

A chartered accountant by trade, he has worked at the National Audit Office since 1987 and, during his career so far, has audited a wide range of central government departments and their arm’s length bodies, including the Department of Health.

He has also held senior non-executive roles at NHS South East London Joint Primary Care Trusts Boards and NHS Lewisham.

In his role as Chair of the Audit Committee, he has worked to strengthen our governance arrangements, embed risk management within the Trust, ensure sound financial reporting, and has supported the way the Trust navigated its way through Financial Special Measures.

Godfrey Allen

Godfrey Allen

Godfrey Allen joined Croydon Health Services in January 2013 and chairs the Trust’s Quality & Clinical Governance Committee. The Committee has oversight of the Quality, Experience and Safety Programme (QESP) – the Trust’s blueprint for further improving care and acting on the findings of the Care Quality Commission’s inspection. Godfrey completes an executive walk-round of services every month to speak to patients, staff and visitors about our care.

He is a former Chief Executive in the public, private and charitable sectors and served as a non-executive director for Wandsworth PCT


Hannah Miller

Hannah Miller

A social worker by profession, Hannah Miller has managed a range of housing and social services across the borough.

Previously Hannah was the Executive Director Adult Services, Health & Housing, and the Deputy Chief Executive of Croydon Council.

She was awarded an OBE for services to the welfare of children in 2009. Hannah is a member of the Trust’s Finance & Performance Committee, which played a significant part in the Trust’s exit from Financial Special Measures. She also forms part of the Trust’s Remuneration Committee which is responsible for determining the policy of executive pay

Mike Bailey

Mike Bailey

Mike Bailey took up this position in May 2015, having been an Associate NonExecutive Director since July 2014.

Mike’s role is to bring experience and expertise to ensure the training that doctors and other healthcare professionals receive at Croydon Health Services delivers the best possible care to our patients, and supports the ongoing career development of our clinical staff.

A consultant urologist for more than 40 years, Mike became Medical Director at St George’s and Epsom Hospital. Mike was also the joint Medical Director for the ‘Better Services, Better Value’ health service improvement programme that examined the configuration of the NHS in South West London from 2011 to 2014.

He has previously been a council member of the British Association of Urological Surgeons.

Richard Oirschot

Richard Oirschot

Richard is a member of the Institute for Turnaround, a Fellow of the Institute of Chartered Accountants and a Licensed Insolvency Practitioner. He has a wealth of experience gained from over 25 years of turnaround, restructuring and recovery work across a broad range of business sectors.

Richard’s career has included specialised lending at HSBC, a partnership at Smith and Williamson and roles with Hacker Young and PKF. He built a successful investment portfolio for Barclays Ventures, completing over 35 investments, working closely with Boards to implement restructures and turnaround strategies.

Now focusing on turnaround and Non Executive Director (NED) assignments, Richard’s current roles include:

Insolvency Service - Non-executive board member

MHS Homes – member of the Finance, Risk and Audit committee


Jamal Butt - Associate Non-Executive Director

Jamal Butt  Associate non executive director

Jamal brings valued commercial and pharmacy experience, having spent more than 20 years in a variety of senior strategic and commercial roles within Boots UK.

Trained at the London School of Pharmacy and also at the Said Business School, he now has experience and expertise in leading large change management programmes across the UK, as well as an extensive network of relationships within the NHS and private organisations.

Over recent years, Jamal has headed-up the healthcare services wing at Celesio UK, which supports the creation of innovative integrated services across primary, secondary and social care.

Jamal is currently the business development director at I Want Great Care where he brings experience of driving patients’ voice in improving the quality of healthcare.

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