Get the right treatment

Did you know that a trip to A&E may not be necessary?

With many conditions people can be more appropriately treated elsewhere - as a result patients may wait in A&E when it would be easier and more convenient to see a local GP, chemist or to visit a walk-in centre.

If you live in the London Borough of Croydon you can now call 111 when you need medical help fast, but it isn’t a 999 emergency.

NHS 111 is a fast and easy way to get the right help – wherever you are, and whatever the time.

You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free. 

Need to see a doctor?

Visit your GP: Make an appointment with your GP when you have an illness or injury that won’t go away. The GP can give you medical advice, examinations and prescriptions. In an emergency they can visit you at home. Call your own surgery for an appointment. 

Many GP practices have extended hours or can provide urgent appointments. An out of hours GP service also means patients can contact a health professional when their practice is closed.

For more information about GP services in London see the myhealthlondon website.

Below is a list of other healthcare services available, depending on the nature of your illness.

Urgent Care Centre (UCC) at Croydon University Hospital

Please note this GP led service is not run by the Trust but by Virgin Care.

Located in the hospital’s main Accident and Emergency department this is a service for patients who have a minor illness or urgent medical problem, such as a sprain, cut or simple limb injury, which is not life-threatening but needs urgent attention.

This service is open 24 hours a day, 365 days a year.  

Urgent Care Service at Purley Hospital

8 am to 8pm, seven days a week.

Please note that the last people will be booked in between 7pm and 7.30pm to ensure patients receive a thorough assessment. If you arrive after this time staff will advise you on alternatives.

From Monday 10 December there will be no access to X-ray facilities from then until March 2013. People requiring X-rays will be redirected to the Urgent Care Centre at Croydon University Hospital (open 24 hours a day, 7 days a week)

We are sorry for any inconvenience but are sure local people will agree it will be worth it worth it once the new healthcare facility reopens fully in the summer of 2013.

Minor Injuries Unit (MIU), Parkway Health Centre, New Addington

Adults and children over one year old can be assessed and treated for a variety of minor injuries including:

• Cuts, grazes and wounds

• Minor burns and scalds

• Sprains and strains

• Minor head injuries

• Minor eye injuries

• Removing some foreign bodies

Monday - Friday
2pm – 10pm
Saturday and Sunday
midday - 10pm

Please note that the last people will be booked in by 9pm to ensure patients receive a thorough assessment. If you arrive after this time staff will advise you on alternatives.

Edridge Road Community Health Centre

This health centre in central Croydon is open every day of the year and includes a GP surgery.

You can walk in to see a doctor or book an appointment. You don’t have to be registered at the centre to see a doctor.

Opening times

8.00am – 8.00pm, seven days a week, 365 days a year.

Edridge Road Community Health Centre

Impact House

2 Edridge Road

Croydon CR9 1PJ

Telephone: 020 3040 0800

Can I treat myself?

If you are ill and have questions about what to do NHS Direct can help you find the right health service near you. Phone 0845 4647

Need more advice or treatment for minor ailments?

Visit your local pharmacy when you have a common health problem that does not need you to be seen by a doctor such as runny nose, painful cough and headache.  They can give you advice on illnesses and the medicines you can take to treat them. Find a pharmacy near you

If it is a life threatening or very serious illness call 999 and ask for an ambulance

 

If you are pregnant

If you think you are pregnant, it is vital that you contact a healthcare professional straight away. You can choose to contact a midwife directly or a GP to make a free appointment.

 

 

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