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Planned junior doctor industrial action

On 1 December, junior doctors across the country are expected to go on strike in an on-going dispute with the government over proposed changes to working contracts.

27 November 2015
National Sikh Chaplaincy Prayer - Saturday 21 November

The UK Sikh Healthcare Chaplaincy Group has organised a day of prayer at Croydon University Hospital on Saturday 21 November 2015 to promote links between the NHS and the Sikh community.

20 November 2015
Big night for Croydon nurses as FOUR teams reach final round of national awards

Four nursing teams from Croydon Health Services reached the final stages of the national Nursing Times awards, which were held in central London last night (Thursday 12 November) – the most number of finalists from any Trust in the UK.

13 November 2015
Patient care doesn't stop as Emergency Department and Urgent Care Centre at Croydon University Hospital move successfully

On Sunday morning (8 November 2015), the Emergency Department and Urgent Care Centre (including out of hours GP care) at Croydon University Hospital moved homes temporarily for 18 months.  Access to both services is now via the hospital’s Woodcroft Road entrance.


08 November 2015
Countdown to Emergency Department and Urgent Care Centre changes at Croydon University Hospital as Trust begins building new £21.25m facility

From 8 November 2015, patients arriving on foot for the Emergency Department and Urgent Care Centre at Croydon University Hospital (CUH) will need to use the Woodcroft Road entrance. Blue-light ambulances will arrive via London Road.

03 November 2015
Carl Sedge ED matron   web
Carl Sedge ED Matron talks about up and coming changes in Croydon's Emergency Department

My name is Carl Sedge and I came to Croydon four months ago as a new Emergency Department (ED) matron. The reason I came to Croydon was because of the new ED being built. I’ve been an ED nurse for nearly 20 years, and to be involved in such a dynamic change is very exciting.

30 October 2015
CHAH team 2015 web
‘Outstanding’ Trust service celebrates 20 years of caring for children in the community

The ‘Children’s Hospital at Home’ (CHAH) Team operated by Croydon Health Services NHS Trust, which provides a range of high quality nursing care to children and young people across Croydon both at home and at school, is celebrating its 20 year anniversary this year. A number of teams within the service were cited as providing ‘outstanding’ care in the Trust’s recent Care Quality Commission inspection report.

16 October 2015
Have your questions answered at the ‘Croydon Conversation’ 

The ‘Croydon Conversations’ programme gives Trust patients and local Croydon residents the opportunity to meet individually with the most senior staff at the Trust and raise issues with them directly and have questions answered. There is no need to book an appointment – just drop in.

15 October 2015
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Changes to Croydon’s Emergency Department from November as building begins on £21.25m new, bigger facility

At 6am on Sunday 8 November, the Emergency Department (ED) and Urgent Care Centre (UCC) at Croydon University Hospital will move from its current location on Mayday Road to the other side of the hospital.  The major move will allow work to begin to build Croydon’s new £21.25m Emergency Department (Accident & Emergency).

14 October 2015
CQC inspection report feature story banner
CQC inspection finds Trust is making significant progress, but further improvements still required

Overall, the Trust has been rated as “requires improvement” and is determined to make continued progress. 

07 October 2015
Father mother and newborn baby
Official - ‘Excellent care’ from Croydon Midwives

The expert ‘peer review’ of the midwifery leadership of the maternity department at Croydon Health Services has found that our ‘Supervisors of Midwives’ (SoMs) provide ‘excellent care’ to the women who choose to deliver here at Croydon. This leadership, they found, demonstrated that SOMs worked to a ‘high standard’, encouraged ‘good team working’ and that they ‘worked extremely hard’ to improve women’s experience of the service.

17 September 2015
Listening into Action: hear from our staff
Listening into Action at Croydon Health Services

Listening into Action (LiA) is the approach that we use to empower staff and drive improvements in patient care and experience.

11 September 2015
Organ transplant week postcard 2015
CHS staff encourage people to tell their loved ones they have said yes to organ donation

Organ donation can make a real difference to many lives, but without the agreement of a donor’s family, these donations cannot take place. This year Croydon Health Services staff are backing the ‘Seven Days to Say Yes I Donate’ National Transplant Week (7-13 September 2015) campaign, which aims to break down organ donation barriers and taboos.

09 September 2015
Trust commitment to quality strengthened through new appointment

Croydon Health Services NHS Trust has appointed a Director of Quality Assurance and Governance to maintain the improvements that the organisation has made to its services and lead further change.

08 September 2015
Steve Ebbs
Trust says farewell to Medical Director after 25 years as Croydon doctor

Croydon Health Services NHS Trust has bid a sad farewell to its medical director, Mr Steve Ebbs, after more than 25 years of caring for patients.

24 August 2015
Celebrating a Year of Achievements and Continuing Improvements in Care

Croydon Health Services NHS Trust will host its Annual General Meeting on 9 September 2015.

21 August 2015
Celebrating 10 years of mums helping mums to breastfeed in Croydon

During World Breastfeeding Week this month, Croydon Health Services celebrated 10 years of its Mum2Mum Breastfeeding Peer Support programme, which trains local mums to help other mums with breastfeeding.  As well as providing professional breastfeeding support through our post-natal team, the Trust champions best practice, which shows that mothers also benefit from receiving peer support to maintain breastfeeding.

19 August 2015
Tea party
Croydon University Hospital takes a trip down memory lane for tea party

Patients on the Trust’s elderly care wards were treated to a ‘Memory Lane’ tea party last week, the first in an ongoing programme to improve the hospital experiences of older patients.

07 August 2015
Saturday 8 August Lifeblood Suite refurbishment work

The lifeblood suite which provides specialist care for haematology patients is being expanded. To enable refurbishment work to take place, on Saturday 8 August there will be disruption to the service area next to the London Wing, including the smoking shelter.

04 August 2015
Clinicians increase vigilance for whooping cough in the borough
Clinicians increase vigilance for whooping cough in the borough.
30 July 2015
Save the date: Annual General Meeting on Wednesday 9 September

We hope that you will be able to join us on Wednesday 9 September for our Annual General Meeting.

29 July 2015
Thumbs up from patients as Outpatients improvements deliver

Patient satisfaction with Croydon Health Service’s outpatients departments has gone up to nearly 95% as the improvement programme for the service has continued to deliver positive change.

20 July 2015
Interventional radiology suite
X-cellent news as new £1.1m X-ray suite opens at Croydon University Hospital

Following a £1.1m investment, the interventional radiology suite (also known as the interventional X-ray suite) at Croydon University Hospital has been fully refurbished. New high definition displays, separate men’s and women’s rooms and a bright and welcoming environment have transformed the unit, which uses detailed imaging to help perform delicate operations and medical procedures on patients.

14 July 2015
Mike Bailey
Mr Mike Bailey steps up role as full Non-Executive Director of Croydon Health Services NHS Trust

The Trust is pleased to be able to confirm that Mr Mike Bailey has been appointed as a full Non-Executive Director at Croydon Health Services NHS Trust, where he will be working closely with the Trust’s medical staff to improve doctors’ training at the Trust.

02 July 2015
Keeping it cool – Lollies for patients as Croydon feels the heat

Patients at Croydon University Hospital were provided with ice lollies this week as part of a range of measures to ensure that patients, their families and staff kept as comfortable as possible on the hottest July day on record.

02 July 2015
Research and development
Health research in Croydon – 73 leading-edge projects showcased at Trust’s annual Research and Development day

More than 70 ground-breaking and pioneering projects were showcased by Trust staff at Croydon Health Services at the Trust’s 14th annual Research & Development Day.

01 July 2015
Dr Nnenna Osuji
Trust confirms appointment of new Medical Director

Croydon Health Services NHS Trust has appointed Dr Nnenna Osuji as its new Medical Director. She will succeed the Trust’s current director, consultant surgeon Mr Steve Ebbs, when he retires from the Trust in August this year after more than 25 years of service.

26 June 2015
Care in Croydon is shortlisted for FOUR national awards

Healthcare staff were celebrating in Croydon as the Trust has been shortlisted for four prestigious Nursing Times Awards. The awards shine the spotlight on areas of good practice at the Trust, with three of the awards looking specifically at the care the Trust provides for its patients and local community. 

24 June 2015
New leaflet for dementia carers marks Trust support for National Carers Week

Marking national carer’s week, we are pleased to announce that we have launched a new Trust leaflet for carers as part of the Forget-Me-Not dementia care scheme.

12 June 2015
Trust encourages local participation in Care Quality Commission public meeting

Croydon Health Services NHS Trust is encouraging everyone in the borough to participate in an open meeting hosted by the Care Quality Commission (CQC) to hear views and experiences about the quality of care received by its patients and service users.

29 May 2015
Students enjoyoing a cream tea   web
CHS celebrates its hardworking nurses and midwives on International Nurses Day

On 12 May, International Nurses Day, Croydon Health Services (CHS) said a big thank you to its incredibly hardworking nurses and midwives, who work in Croydon University Hospital and across the local community. 

18 May 2015
Croydon Star Award winners 2015
Croydon Health Services celebrates its ‘Croydon Stars’ at a glittering awards ceremony

Around 100 staff and volunteers from different departments and areas across Croydon Health Services gathered to celebrate their achievements at a glittering ‘Croydon Stars’ evening ceremony, at Crystal Palace Football Club on 30 April 2015.

11 May 2015
Text message appointment reminder
A text message appointment reminder service is helping even more patients at the Trust

The number of patients who can benefit from an appointment text reminder at the Trust has now more than doubled.

Thousands of patients miss appointments across the NHS yearly, because they have forgotten when they are. Last year, 48 987 patients missed appointments at Croydon Health Services alone.

27 April 2015
Breastfeeding peer supporters Dec 2014 web
Getting more and more baby friendly at Croydon Health Services

Croydon is celebrating this week as its Children’s Universal Service (CUS) has successfully achieved Stage 2 of the UNICEF UK Baby Friendly Initiative accreditation. 

27 March 2015
3 front of hospital general
Healthcare staff given new training to improve care and rehabilitation of stroke patients in Croydon

A new training guide, created by a member of staff at Croydon Health Services NHS Trust (CHS), is helping healthcare assistants (HCAs) to fully understand the lasting effects of a stroke, to give stroke patients in Croydon better care.

27 March 2015
Planned emergency department
Plan for new £21.25m Emergency Department

Plans for a new £21.25m state-of-the-art Emergency Department (Accident & Emergency) at Croydon University Hospital have been approved. The extensive transformation programme has been agreed by the NHS Trust Development Authority.

26 March 2015
3 front of hospital general
Were you a Scout in World War 2? Croydon University Hospital asks to hear your experiences ahead of special memorial service

Next month the chaplaincy team at Croydon University Hospital will be holding a memorial service and will be unveiling a plaque to commemorate the Scouts who helped their local hospitals and community in World War 2.

17 March 2015
John Goulston Chief Executive Officer
Putting patients first – Trust Chief Exec promises regular 1-to-1 meetings with patients and public

Chief Executive John Goulston committed to regular 1-to-1 meetings with members of the public at a packed engagement event at Croydon University Hospital this week (11 March).

17 March 2015
#Hellomynameis Ben and I'm supporting #NHSChangeDay

Today is the national NHS Change Day and we're asking all of our staff to think about what they can pledge to do to make a difference in their workplace. Separate from the bigger programmes of Listening into Action, NHS Change Day is about individual staff making little changes to the way they work - and together making a big difference.

11 March 2015
No smoking day 2015
Are you proud to be a quitter? Croydon challenged to give up smoking on No Smoking Day

Smokers across Croydon are being encouraged to join thousands of people this No Smoking Day, on Wednesday 11 March, in taking the first step to quitting.

11 March 2015
3 front of hospital general
How Croydon Health Services cares for you in your home after a stroke

Last year, over 200 patients were treated primarily for a stroke on Croydon Health Services (CHS) specialist Stroke Unit. Rehabilitative stroke care is also provided by the Trust in the homes and local community of Croydon’s residents.

09 March 2015
EZ-IO at Croydon Health Services
Trust in life-saving first as cardiac arrest technology rolled out across organisation

Croydon Health Services NHS Trust is the first NHS Trust in England to roll out EZ-IO devices to every cardiac arrest trolley in the organisation. This represents one of the two major technological changes that the Trust has championed to improve care and save lives at Croydon University Hospital. The Trust is also now using mechanical CPR machines to deliver chest compressions to patients during resuscitation.

06 March 2015
Hello my name is...
‘Hello my name is …’ Introducing Croydon Health Services NHS Trust to you

Croydon Health Services NHS Trust is joining a massive social media movement launched by a terminally ill doctor from the north of England.  The ‘Hello my name is…’ campaign was spearheaded by Dr Kate Granger, a young hospital consultant from Yorkshire who works in elderly care, to improve the patient experience not only here in the UK, but across the world. 

02 February 2015
3 front of hospital general
New fast-track surgical unit opens at Croydon University Hospital

Patients needing surgery at Croydon University Hospital can now be seen, treated and sent home within 48 hours, through a brand new fast-track service, which opened last week. 

27 January 2015
Breastfeeding peer supporters Dec 2014 web
Croydon Health Services takes another step towards becoming “baby-friendly”

Croydon University Hospital is a step closer to becoming an accredited ‘UNICEF Baby Friendly Hospital’, the internationally recognised ‘gold standard’ for supporting breast feeding, as it has now passed Stage 2 in the rigorous process.

09 January 2015
Accident and Emergency frontage

For a short time yesterday, the Trust took steps to respond to an exceptionally high demand on our Accident and Emergency services to release extra resources so we could continue to treat patients safely and in the shortest time possible. 

07 January 2015
Emergency Care
Current A&E pressure at Croydon University Hospital

Like a number of NHS hospitals, we are currently seeing a very high number of people in our A&E department, many of who require admission into hospital. To increase our capacity we have put in place a series of actions to help meet this increased demand. We plan for a busy winter every year and we have taken this step to make sure we can continue to care for people quickly and safely.

06 January 2015
Toys for Joy visit Dec 2014 2 web
Panto stars give out Toys for Joy donations

Stars from Fairfield Halls’ Christmas pantomime Snow White visited Croydon University Hospital yesterday to spread a little Christmas cheer. Former Pop Idol winner Gareth Gates who plays Prince Charming, Whitney White (Snow White) and Quinn Patrick (the Dame) spent time with young patients on the children’s ward distributing toys as part of the Croydon Advertiser’s ‘Toys for Joy’ appeal.

19 December 2014
Toys for Joy donations web
Spread some joy with toys this Christmas

This year’s Toys for Joy Appeal is still underway and so far, has generated a huge amount of support from members of the public and local businesses.

12 December 2014
Interim Director of Nursing appointed at Croydon Health Services

Croydon Health Services NHS Trust has appointed a new Interim Director of Nursing.  Michael Fanning will join the Trust on 9th December 2014 and brings with him more than 30 years’ experience in the NHS, including eighteen months at the Department of Health.

05 December 2014
New Garden at CUH
Gardeners at Croydon Health Services help to create a greener environment

To create a greener environment, Croydon University Hospital has a new sustainable food garden. It was developed as part of a project that will see food growing in hospital grounds across the UK, in a space no bigger than 14 square metres.

03 December 2014
Continuing the conversation event Nov 14
Listening into Action: ‘Continuing the conversation’ with our patients

In January 2014, we held our first two LiA public events, to hear what our service users felt we could improve. On November 19, we invited everyone from these pioneering events back, to show them the changes we have made so far.

02 December 2014
Aids banner website
HIV Awareness Week

Staff at Croydon Health Services raised awareness about HIV testing this week as part of the celebrations for National HIV Testing Week (23-30 November) in the run up to World AIDS Day on 1 December. Croydon has among the highest rates of HIV in the UK, with an estimated one in every 170 people living with the virus, compared to one in every 300 in 2002.

28 November 2014
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