Main telephone number:
020 8401 3000

Get the right treatment

What is the best choice for You?

Did you know that a trip to A&E may not be necessary?

With many conditions people can be more appropriately treated elsewhere - as a result patients may wait in A&E when it would be easier and more convenient to see a local GP, chemist or to visit a walk-in centre.

You can now call 111 when you need medical help fast, but it isn’t a 999 emergency.

NHS 111 is a fast and easy way to get the right help – wherever you are, and whatever the time.

You can call NHS 111 24 hours a day, 365 days a year and all calls from landlines and mobiles are free. 

Need to see a doctor?

Visit your GP: Make an appointment with your GP when you have an illness or injury that won’t go away. The GP can give you medical advice, examinations and prescriptions. In an emergency they can visit you at home. Call your own surgery for an appointment. 

Many GP practices have extended hours or can provide urgent appointments. An out of hours GP service also means patients can contact a health professional when their practice is closed.

For more information about GP services in London see the myhealthlondon website.

Below is a list of other healthcare services available, depending on the nature of your illness.

Urgent Care Centre (UCC) at Croydon University Hospital

Please note this GP led service is not run by the Trust but by Virgin Care.

Located in the hospital’s main Accident and Emergency department this is a service for patients who have a minor illness or urgent medical problem, such as a sprain, cut or simple limb injury, which is not life-threatening but needs urgent attention.

This service is open 24 hours a day, 365 days a year.  

Minor Injuries Unit at Purley Hospital

Please note this Centre is not run by Croydon Health Services.

This is a GP-led service for patients who have a minor illness or urgent medical problem, such as a sprain, cut or simple limb injury, which is not life-threatening but needs urgent attention. Please note we treat both adults and children including babies

2pm to 8pm, seven days a week.

Please note that the last people will be booked in between 7pm and 7.30pm to ensure patients receive a thorough assessment. If you arrive after this time staff will advise you on alternatives.

Minor Injuries Unit (MIU), Parkway Health Centre, New Addington

Please note this Centre is not run by Croydon Health Services.

Adults and children including babies can be assessed and treated for a variety of minor injuries by GP-led service which includes:

  • Cuts, grazes and wounds
  • Minor burns and scalds

  • Sprains and strains

  • Minor head injuries

  • Minor eye injuries

  • Removing some foreign bodies

2pm to 8pm, seven days a week.

Edridge Road Community Health Centre

Please note this Centre is not run by Croydon Health Services.

This health centre in central Croydon is open every day of the year and includes a GP surgery.

You can walk in to see a doctor or book an appointment. You don’t have to be registered at the centre to see a doctor.

Opening times

8.00am – 8.00pm, seven days a week, 365 days a year.

Edridge Road Community Health Centre

Impact House

2 Edridge Road

Croydon CR9 1PJ

Telephone: 020 3040 0800

Need more advice or treatment for minor ailments?

Visit your local pharmacy when you have a common health problem that does not need you to be seen by a doctor such as runny nose, painful cough and headache.  They can give you advice on illnesses and the medicines you can take to treat them. Find a pharmacy near you

If it is a life threatening or very serious illness call 999 and ask for an ambulance

 

More Information

If you are pregnant

If you think you are pregnant, it is vital that you contact a healthcare professional straight away. You can choose to contact a midwife directly or a GP to make a free appointment.

 

 

 

 

 

 

 

 

related links
useful links
Google Translate